A head start.
Then make it yours.
Start with a process, review how it works, and adapt it to your team. Every template becomes a private draft with its own connections and configuration.
Find your starting point.
Explore workflow starting points and the actions your connected services can take.
5 results in Customer care
Clear filtersWorkflows you can use
Each one becomes a private, editable draft in your workspace.
Customer request to coordinated response
An unpublished example: enrich a customer request with Airtable, prepare a response with an agent, route urgency through the Decision Engine, review escalation, then coordinate Slack, Linear and Airtable. Replace example resource identifiers and connect accounts before publishing.
Resolve "thank you" replies
When the customer's latest message is only a thank-you with no new question, resolve the ticket. Only when the AI is at least 95% sure.
Route refund requests to billing
Spot explicit refund requests, label them, raise the priority and leave a note. A person decides the refund; the AI never issues one.
Flag data deletion requests
Spot requests to delete an account or personal data (GDPR and similar). Label, raise the priority and note the legal clock.
Look up the customer in your directory
When a ticket arrives, find the customer in your company directory (Active Directory, OpenLDAP) by email, and note who they are for the team.
Turn a workflow into an app people can use.
Start with a NodeHub workflow, shape the interface in Lovable, and keep the support and automation backend here.