Customer care · WORKFLOW
Resolve "thank you" replies
When the customer's latest message is only a thank-you with no new question, resolve the ticket. Only when the AI is at least 95% sure.
01 / HOW IT WORKS
See the path before you use it.
TRIGGERCustomer replies
CONDITIONOnly a thank-you?
SUPPORTResolve
02 / BEFORE YOU PUBLISH
What it needs from you.
Uses the brand's AI (AI > Models).
Opens as an unpublished draft Your credentials stay in your workspace