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Zonka Feedback + NodeHub

Read survey responses, contacts and devices, create survey links, and send email, SMS and WhatsApp surveys with Zonka Feedback.

Explore 28 workflow actions for Zonka Feedback, including account permissions and operation limits.

18 read actions10 write actions
WORKFLOW ACTIONS

What you can configure.

Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.

Add task

Write

Add a task, like a follow-up call.

Permissions and limits

Account permissions

  • A Zonka Feedback Auth Token from an admin

A repeated request may repeat the external action. Review the previous result before retrying a write.

Create survey link

Write

Create a unique, single-use survey link for a contact.

Permissions and limits

Account permissions

  • A Zonka Feedback Auth Token from an admin

A repeated request may repeat the external action. Review the previous result before retrying a write.

Delete survey link

Write

Delete a survey link and its stored data.

Permissions and limits

Account permissions

  • A Zonka Feedback Auth Token from an admin

A repeated request may repeat the external action. Review the previous result before retrying a write.

Delete tasks

Write

Delete one or more tasks.

Permissions and limits

Account permissions

  • A Zonka Feedback Auth Token from an admin

A repeated request may repeat the external action. Review the previous result before retrying a write.

Get contact

Read

Read a contact by ID or external ID.

Permissions and limits

Account permissions

  • A Zonka Feedback Auth Token from an admin

Get device

Read

Read a device's details and status.

Permissions and limits

Account permissions

  • A Zonka Feedback Auth Token from an admin

Get location

Read

Read a location.

Permissions and limits

Account permissions

  • A Zonka Feedback Auth Token from an admin

Get response

Read

Read a response with its answers.

Permissions and limits

Account permissions

  • A Zonka Feedback Auth Token from an admin

Get survey

Read

Read a survey.

Permissions and limits

Account permissions

  • A Zonka Feedback Auth Token from an admin

Get survey link

Read

Read a survey link.

Permissions and limits

Account permissions

  • A Zonka Feedback Auth Token from an admin

Get user

Read

Read a user.

Permissions and limits

Account permissions

  • A Zonka Feedback Auth Token from an admin

List contact segments

Read

List contact segments (formerly lists).

Permissions and limits

Account permissions

  • A Zonka Feedback Auth Token from an admin

List contacts

Read

List contacts by survey, location, channel, segment or status; pass nextAfter as after for more.

Permissions and limits

Account permissions

  • A Zonka Feedback Auth Token from an admin

List devices

Read

List kiosk and tablet devices by status, label, survey or location.

Permissions and limits

Account permissions

  • A Zonka Feedback Auth Token from an admin

List distribution logs

Read

List a survey's email, SMS or WhatsApp sends between two dates, with open and response status.

Permissions and limits

Account permissions

  • A Zonka Feedback Auth Token from an admin

List locations

Read

List locations by label.

Permissions and limits

Account permissions

  • A Zonka Feedback Auth Token from an admin

List responses

Read

List survey responses by survey, dates and filters, newest first; pass nextAfter as after for more.

Permissions and limits

Account permissions

  • A Zonka Feedback Auth Token from an admin

List survey links

Read

List active survey links, by survey.

Permissions and limits

Account permissions

  • A Zonka Feedback Auth Token from an admin

List surveys

Read

List surveys, by workspace.

Permissions and limits

Account permissions

  • A Zonka Feedback Auth Token from an admin

List tasks

Read

List tasks by assignee, status or type.

Permissions and limits

Account permissions

  • A Zonka Feedback Auth Token from an admin

List users

Read

List users by role or label.

Permissions and limits

Account permissions

  • A Zonka Feedback Auth Token from an admin

List workspaces

Read

List the account's workspaces.

Permissions and limits

Account permissions

  • A Zonka Feedback Auth Token from an admin

Send email survey

Write

Email a survey to a recipient now or later, with optional content, design and reminders.

Permissions and limits

Account permissions

  • A Zonka Feedback Auth Token from an admin

A repeated request may repeat the external action. Review the previous result before retrying a write.

Send SMS survey

Write

Text a survey link to a mobile number now or later.

Permissions and limits

Account permissions

  • A Zonka Feedback Auth Token from an admin

A repeated request may repeat the external action. Review the previous result before retrying a write.

Send two-way SMS survey

Write

Run a survey over two-way SMS with a mobile number.

Permissions and limits

Account permissions

  • A Zonka Feedback Auth Token from an admin

A repeated request may repeat the external action. Review the previous result before retrying a write.

Send WhatsApp survey

Write

Send a survey over WhatsApp with an approved template.

Permissions and limits

Account permissions

  • A Zonka Feedback Auth Token from an admin

A repeated request may repeat the external action. Review the previous result before retrying a write.

Update survey link

Write

Change an unused link's attributes (merged; null removes a key), contact, location, agent or expiry.

Permissions and limits

Account permissions

  • A Zonka Feedback Auth Token from an admin

A repeated request may repeat the external action. Review the previous result before retrying a write.

Update task

Write

Change a task's name, type, description, due time, reminder or assignees.

Permissions and limits

Account permissions

  • A Zonka Feedback Auth Token from an admin

A repeated request may repeat the external action. Review the previous result before retrying a write.

SETUP

Start with a controlled test.

01Connect the intended account

Use the account and permissions required for your process. Review the connection check before configuring a workflow action.

02Review inputs and access

Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.

03Confirm the result

Inspect step outputs and confirm the result in Zonka Feedback. A saved workflow is not a completed provider action.

Follow the workflow quickstart
EXPLORE YOUR STACK

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