Support · CONNECTIONManage ChatNorris AI agents and their knowledge, and read conversations, messages, leads, channels and usage.
Explore 18 workflow actions for ChatNorris, including account permissions and operation limits.
Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.
Add a web page (url), free text (text) or questions and answers (faq) to an agent's knowledge base.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create an AI agent with its name, instructions and widget look.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete a knowledge source and its chunks.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Permanently delete an AI agent.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Get a conversation, with its handoff summary when there is one.
Get a captured lead.
Get an AI agent.
Get the organization the API key belongs to.
Get this billing period's usage: AI and re-sync credits, agents, knowledge characters and credits per agent.
List a conversation's messages in order: user (visitor), assistant (AI) or agent (person).
List the organization's AI agents, newest first.
List the connected WhatsApp, Instagram, Telegram and Messenger channels with their public details (no tokens).
List conversations, filtered by status, agent or creation time.
List an agent's knowledge sources with their indexing status.
List the leads agents captured, filtered by agent or creation time.
List the organization's team members and their roles.
Process a knowledge source again to update its content.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Change an AI agent's name, instructions, model, temperature, response length, active state or widget look.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Use the account and permissions required for your process. Review the connection check before configuring a workflow action.
Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.
Inspect step outputs and confirm the result in ChatNorris. A saved workflow is not a completed provider action.
