Support ยท CONNECTIONManage Chat Data chatbots, training, conversations, leads, live chat, WhatsApp messages and analytics.
Explore 32 workflow actions for Chat Data, including account permissions and operation limits.
Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.
Attach or update a lead for a specific conversation.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create a Chatbot using either our medical chat models, custom data upload, or a custom model.
A repeated request may repeat the external action. Review the previous result before retrying a write.
This API enables the deletion of a chatbot by specifying its ID.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Deletes a specific conversation associated with a chatbot.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete a sub-user from the company.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete the webhook which has the give url and all event under the webhook.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Deletes a specific action from the chatbot by either name or index.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete a chatbot icon picture.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete a chatbot profile picture.
A repeated request may repeat the external action. Review the previous result before retrying a write.
This API endpoint allows you to delete a previously uploaded file associated with a chatbot.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Returns the related information about a single chatbot.
Get detailed information about a specific conversation, including messages, customer details if available, and metadata.
Retrieves a specific action by name or index for the specified chatbot.
Returns a list of all chatbots under your account with related information.
Get the current training progress of the chatbot.
Get conversations from a chatbot.
Get collected customers from a chatbot.
Get a summary of the user's current subscriptions and priviledges.
Get the aggregated statistics of a chatbot.
Retrieves all configured actions for the specified chatbot.
Returns a list of all sub-users belonging to the authenticated user's company.
The Chatbot Retrain API enables you to retrain an existing chatbot.
A repeated request may repeat the external action. Review the previous result before retrying a write.
This operation retrieves the confidence scores (defined as cosine similarity) of related chunks used to generate answers.
This operation fetches segments pertinent to generating responses.
Send live chat messages to a chatbot for an existing conversation.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Initiate an outbound WhatsApp Web message to a phone number, creating a new conversation thread.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Toggle or set the activation status of a third-party messaging platform integration (WhatsApp, Messenger, or Instagram) for a specific chatbot.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Toggle the bot control state for a conversation.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Toggle the state of a live chat session for a specific conversation.
A repeated request may repeat the external action. Review the previous result before retrying a write.
This API endpoint allows you to configure analytics sharing settings for your chatbot.
A repeated request may repeat the external action. Review the previous result before retrying a write.
This API endpoint allows you to edit your chatbot.
A repeated request may repeat the external action. Review the previous result before retrying a write.
This API endpoint allows you to update white label settings for your chatbot.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Use the account and permissions required for your process. Review the connection check before configuring a workflow action.
Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.
Inspect step outputs and confirm the result in Chat Data. A saved workflow is not a completed provider action.
