Support ยท CONNECTIONSearch, create and update tickets and read conversations.
Explore 25 workflow actions for Zendesk, including account permissions and operation limits.
Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.
Read Zendesk's approximate organization count.
Depends on the connected account and selected operation. Check the service documentation.
Create a Zendesk end user with a name and email.
Depends on the connected account and selected operation. Check the service documentation.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create a Zendesk organization with a unique name.
Depends on the connected account and selected operation. Check the service documentation.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create a ticket with a subject and first comment.
Depends on the connected account and selected operation. Check the service documentation.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete a Zendesk organization.
Depends on the connected account and selected operation. Check the service documentation.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Move a Zendesk ticket to its deleted state.
Depends on the connected account and selected operation. Check the service documentation.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete a Zendesk user account.
Depends on the connected account and selected operation. Check the service documentation.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Read a Zendesk organization by numeric ID.
Depends on the connected account and selected operation. Check the service documentation.
Read Zendesk ticket and user counts for an organization.
Depends on the connected account and selected operation. Check the service documentation.
Read a Zendesk ticket by numeric ID.
Depends on the connected account and selected operation. Check the service documentation.
Read one Zendesk system or custom ticket field.
Depends on the connected account and selected operation. Check the service documentation.
Read a Zendesk user by numeric ID.
Depends on the connected account and selected operation. Check the service documentation.
Read Zendesk counts for tickets and organizations related to a user.
Depends on the connected account and selected operation. Check the service documentation.
Read one page of Zendesk organizations.
Depends on the connected account and selected operation. Check the service documentation.
Pagination: page. Check the result for additional pages; a single action may not return every record.
Read one page of Zendesk's recent ticket index.
Depends on the connected account and selected operation. Check the service documentation.
Pagination: page. Check the result for additional pages; a single action may not return every record.
Read the comments attached to a Zendesk ticket.
Depends on the connected account and selected operation. Check the service documentation.
Pagination: page. Check the result for additional pages; a single action may not return every record.
Read one cursor page of Zendesk system and custom ticket fields.
Depends on the connected account and selected operation. Check the service documentation.
Pagination: cursor. Check the result for additional pages; a single action may not return every record.
Read one page of organizations attached to a Zendesk user.
Depends on the connected account and selected operation. Check the service documentation.
Pagination: page. Check the result for additional pages; a single action may not return every record.
Read one page of Zendesk users.
Depends on the connected account and selected operation. Check the service documentation.
Pagination: page. Check the result for additional pages; a single action may not return every record.
Recover one Zendesk suspended ticket into a regular ticket.
Depends on the connected account and selected operation. Check the service documentation.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Search Zendesk tickets using its ticket query syntax.
Depends on the connected account and selected operation. Check the service documentation.
Pagination: page. Check the result for additional pages; a single action may not return every record.
Search Zendesk users by name, email, phone or query.
Depends on the connected account and selected operation. Check the service documentation.
Pagination: page. Check the result for additional pages; a single action may not return every record.
Update a Zendesk organization's name, details or notes.
Depends on the connected account and selected operation. Check the service documentation.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Change the status, priority or assignee of an existing ticket.
Depends on the connected account and selected operation. Check the service documentation.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update a Zendesk user's name, phone or notes.
Depends on the connected account and selected operation. Check the service documentation.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Use the account and permissions required for your process. Review the connection check before configuring a workflow action.
Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.
Inspect step outputs and confirm the result in Zendesk. A saved workflow is not a completed provider action.
