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SyncroMSP + NodeHub

Create, read, update and delete Syncro contacts, customers and tickets, and manage RMM alerts.

Explore 20 workflow actions for SyncroMSP, including account permissions and operation limits.

8 read actions12 write actions
WORKFLOW ACTIONS

What you can configure.

Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.

Clear RMM alert

Write

Delete or clear an RMM alert.

Permissions and limits

Account permissions

  • A Syncro API token with the matching permission

A repeated request may repeat the external action. Review the previous result before retrying a write.

Create contact

Write

Create a contact for a customer.

Permissions and limits

Account permissions

  • A Syncro API token with the matching permission

A repeated request may repeat the external action. Review the previous result before retrying a write.

Create customer

Write

Create a customer.

Permissions and limits

Account permissions

  • A Syncro API token with the matching permission

A repeated request may repeat the external action. Review the previous result before retrying a write.

Create RMM alert

Write

Create an RMM alert for a customer or asset.

Permissions and limits

Account permissions

  • A Syncro API token with the matching permission

A repeated request may repeat the external action. Review the previous result before retrying a write.

Create ticket

Write

Create a ticket.

Permissions and limits

Account permissions

  • A Syncro API token with the matching permission

A repeated request may repeat the external action. Review the previous result before retrying a write.

Delete contact

Write

Delete a contact.

Permissions and limits

Account permissions

  • A Syncro API token with the matching permission

A repeated request may repeat the external action. Review the previous result before retrying a write.

Delete customer

Write

Delete a customer.

Permissions and limits

Account permissions

  • A Syncro API token with the matching permission

A repeated request may repeat the external action. Review the previous result before retrying a write.

Delete ticket

Write

Delete a ticket.

Permissions and limits

Account permissions

  • A Syncro API token with the matching permission

A repeated request may repeat the external action. Review the previous result before retrying a write.

Get contact

Read

Read one contact.

Permissions and limits

Account permissions

  • A Syncro API token with the matching permission

Get customer

Read

Read one customer.

Permissions and limits

Account permissions

  • A Syncro API token with the matching permission

Get RMM alert

Read

Read one RMM alert.

Permissions and limits

Account permissions

  • A Syncro API token with the matching permission

Get ticket

Read

Read one ticket.

Permissions and limits

Account permissions

  • A Syncro API token with the matching permission

List contacts

Read

Read a page of contacts, optionally for one customer.

Permissions and limits

Account permissions

  • A Syncro API token with the matching permission

List customers

Read

Search a page of customers.

Permissions and limits

Account permissions

  • A Syncro API token with the matching permission

List RMM alerts

Read

Read a page of RMM alerts.

Permissions and limits

Account permissions

  • A Syncro API token with the matching permission

List tickets

Read

Read a page of tickets with filters.

Permissions and limits

Account permissions

  • A Syncro API token with the matching permission

Mute RMM alert

Write

Mute an RMM alert for a period.

Permissions and limits

Account permissions

  • A Syncro API token with the matching permission

A repeated request may repeat the external action. Review the previous result before retrying a write.

Update contact

Write

Change a contact; Syncro requires the name.

Permissions and limits

Account permissions

  • A Syncro API token with the matching permission

A repeated request may repeat the external action. Review the previous result before retrying a write.

Update customer

Write

Change a customer.

Permissions and limits

Account permissions

  • A Syncro API token with the matching permission

A repeated request may repeat the external action. Review the previous result before retrying a write.

Update ticket

Write

Change a ticket.

Permissions and limits

Account permissions

  • A Syncro API token with the matching permission

A repeated request may repeat the external action. Review the previous result before retrying a write.

SETUP

Start with a controlled test.

01Connect the intended account

Use the account and permissions required for your process. Review the connection check before configuring a workflow action.

02Review inputs and access

Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.

03Confirm the result

Inspect step outputs and confirm the result in SyncroMSP. A saved workflow is not a completed provider action.

Follow the workflow quickstart
EXPLORE YOUR STACK

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SyncroMSP integration | NodeHub