Manage Nexvio AI support agents, contacts, knowledge, forms and webhooks, and read conversations.
Explore 51 workflow actions for Nexvio, including account permissions and operation limits.
25 read actions26 write actions
WORKFLOW ACTIONS
What you can configure.
Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.
Add knowledge (website or QA)
Write
Add knowledge (website or QA)
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create a draft branch (environment)
Write
Creates a new draft environment forked from an existing version (defaults to the currently published version when fromVersionId is omitted).
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create a form
Write
Creates a new form for the authenticated team.
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create a form submission
Write
Creates a new submission for the specified form.
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create agent
Write
Create agent
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create contact
Write
Create contact
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create contact custom attribute
Write
Create contact custom attribute
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create webhook subscription
Write
Create a new webhook subscription.
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete agent
Write
Delete agent
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete agent icon
Write
Delete agent icon
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete agent profile picture
Write
Delete agent profile picture
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete contact
Write
Delete contact
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete integration
Write
Delete integration
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete knowledge item
Write
Delete knowledge item
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete webhook subscription
Write
Soft-delete a webhook subscription (isDeleted=true, isEnabled=false).
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
A repeated request may repeat the external action. Review the previous result before retrying a write.
Discard (archive) a draft version
Write
Archives a draft environment.
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
A repeated request may repeat the external action. Review the previous result before retrying a write.
Export conversations for an agent
Read
Export conversations for an agent
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
Get a form
Read
Fetches a single form by ID.
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
Get a form submission
Read
Fetches a single submission by ID.
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
Get a single message
Read
Get a single message
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
Get a single version bundle
Read
Fetches a version by its id or well-known alias (main / published).
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
Get agent
Read
Get agent
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
Get contact
Read
Get contact
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
Get conversation
Read
Get conversation
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
Get knowledge item
Read
Get knowledge item
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
Get webhook subscription
Read
Fetch a single webhook subscription by ID.
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
List agent versions
Read
Returns all versions (draft, published, archived) for an agent together with the id of the currently published version.
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
List agents
Read
List agents
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
List contact custom attributes
Read
List contact custom attributes
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
List contacts
Read
List contacts
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
List conversation messages
Read
List conversation messages
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
List conversations for an agent
Read
List conversations for an agent
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
List conversations for an external user
Read
List conversations for an external user
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
List form submissions
Read
Returns a paginated list of submissions for a form.
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
List form templates
Read
Returns form templates owned by the authenticated team only.
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
List forms
Read
Returns all forms belonging to the authenticated team.
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
List integrations
Read
List integrations
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
List knowledge items
Read
List knowledge items
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
List webhook delivery attempts
Read
List delivery attempt logs for a webhook subscription, ordered newest-first.
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
List webhook subscriptions
Read
List all non-deleted webhook subscriptions for the authenticated team.
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
Publish a draft version
Write
Atomically promotes a draft version to published status, demotes the previously published version to archived, then materializes the live agent tables.
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
A repeated request may repeat the external action. Review the previous result before retrying a write.
Resolve team from API key
Read
Returns the team bound to the current API key.
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
Send test webhook event
Write
Send a synthetic test event to the webhook's target URL.
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
A repeated request may repeat the external action. Review the previous result before retrying a write.
Set message feedback
Write
Set message feedback
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update a form
Write
Updates an existing form.
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update a form submission
Write
Updates submission status or contactId.
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update agent
Write
Update agent
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update config fields for a version ref
Write
Patches config fields for a version ref.
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update contact
Write
Update contact
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update contact custom attribute by name
Write
Update contact custom attribute by name
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update webhook subscription
Write
Partially update a webhook subscription.
Permissions and limits
Account permissions
A Nexvio team API key (nex_, Team Settings, Developer API) with the scopes the call needs
A repeated request may repeat the external action. Review the previous result before retrying a write.
SETUP
Start with a controlled test.
01Connect the intended account
Use the account and permissions required for your process. Review the connection check before configuring a workflow action.
02Review inputs and access
Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.
03Confirm the result
Inspect step outputs and confirm the result in Nexvio. A saved workflow is not a completed provider action.
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