Create, read, find, update and delete Drift contacts and read custom contact attributes for one authorized Drift organization.
Explore 6 workflow actions for Drift, including account permissions and operation limits.
3 read actions3 write actions
WORKFLOW ACTIONS
What you can configure.
Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.
Create contact
Write
Create a contact with an email and other attributes.
Permissions and limits
Account permissions
The Drift app's contact_read and contact_write scopes
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete contact
Write
Remove a contact from the Drift contacts view (not a GDPR deletion).
Permissions and limits
Account permissions
The Drift app's contact_read and contact_write scopes
Operation limits
Drift only stops indexing the contact; a full GDPR deletion is a separate Drift request.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Find contacts by email
Read
Read the contacts with an email address; several contacts can share one.
Permissions and limits
Account permissions
The Drift app's contact_read and contact_write scopes
Get contact
Read
Read one contact by its Drift ID.
Permissions and limits
Account permissions
The Drift app's contact_read and contact_write scopes
Get custom attributes
Read
Read the organization's custom contact fields.
Permissions and limits
Account permissions
The Drift app's all_contact_read scope
Update contact
Write
Change a contact's attributes; new custom attributes are created.
Permissions and limits
Account permissions
The Drift app's contact_read and contact_write scopes
A repeated request may repeat the external action. Review the previous result before retrying a write.
SETUP
Start with a controlled test.
01Connect the intended account
Use the account and permissions required for your process. Review the connection check before configuring a workflow action.
02Review inputs and access
Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.
03Confirm the result
Inspect step outputs and confirm the result in Drift. A saved workflow is not a completed provider action.