Communication · CONNECTIONManage telli contacts and contact properties, read agents and calls, and stop the auto dialer.
Explore 20 workflow actions for telli, including account permissions and operation limits.
Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.
Creates a contact; properties are checked against the account's property schema.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Adds a typed contact property to the account's schema.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Deletes a contact and all data telli stores for it, including call recordings, transcripts and analyses. Cannot be undone.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Schedules a phone number for deletion; it stays active for callbacks for 30 days and can be restored.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Reads one call: status, timing, transcript, analysis, outcomes, collected data and booked appointments (no recording link).
Reads one contact by ID.
Reads one contact by your external ID.
Reads one contact property by key.
Reads the account's health status.
Reads one agent (ID, title, language).
Lists the account's voice agents (ID, title, language).
Lists calls, newest first, for the account, one contact or one agent (no recording links).
Lists the account's contact property schema.
Lists contacts, a page at a time.
Lists the account's active phone numbers.
Stops the auto dialer from calling a contact.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Stops the auto dialer from calling up to 50 contacts.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Fully replaces a contact; omitted optional fields are reset and properties are replaced.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Updates a contact; properties are merged with the existing ones.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Updates a contact property's label, description or select options.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Use the account and permissions required for your process. Review the connection check before configuring a workflow action.
Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.
Inspect step outputs and confirm the result in telli. A saved workflow is not a completed provider action.
