Communication · CONNECTIONAdd, find and delete BotPenguin contacts, and send WhatsApp messages and templates through a BotPenguin bot.
Explore 7 workflow actions for BotPenguin, including account permissions and operation limits.
Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.
Create contacts, or update existing ones, with name, email, phone, tags and custom attributes.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Mark contacts as deleted by their user IDs (Inbox, contact, Copy User ID).
A repeated request may repeat the external action. Review the previous result before retrying a write.
List the account's segments (groups) with their filters and contact counts.
List the WhatsApp bot's templates in every status (approved, pending, rejected and draft).
Search contacts across the account by text, tags, status, bots, agents, segments and dates; only filters named in applicable filters apply.
Send a text, or an image from a public address with an optional caption, inside the 24-hour session window.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Send an approved WhatsApp template with its variables, optionally assigning the chat and tagging it.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Use the account and permissions required for your process. Review the connection check before configuring a workflow action.
Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.
Inspect step outputs and confirm the result in BotPenguin. A saved workflow is not a completed provider action.
