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Communication ยท CONNECTION

BotBee + NodeHub

Send WhatsApp messages and manage subscribers, labels, sequences and catalog orders through BotBee.

Explore 28 workflow actions for BotBee, including account permissions and operation limits.

10 read actions18 write actions
WORKFLOW ACTIONS

What you can configure.

Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.

Add a note

Write

Attach an internal note to a subscriber's chat.

Permissions and limits

Account permissions

  • A BotBee API key

A repeated request may repeat the external action. Review the previous result before retrying a write.

Assign a chat to a team member

Write

Route a subscriber's live chat to a team member.

Permissions and limits

Account permissions

  • A BotBee API key

A repeated request may repeat the external action. Review the previous result before retrying a write.

Assign custom fields

Write

Set custom field values on a subscriber.

Permissions and limits

Account permissions

  • A BotBee API key

A repeated request may repeat the external action. Review the previous result before retrying a write.

Assign labels

Write

Add labels to a subscriber.

Permissions and limits

Account permissions

  • A BotBee API key

A repeated request may repeat the external action. Review the previous result before retrying a write.

Assign sequences

Write

Enrol a subscriber in drip sequences.

Permissions and limits

Account permissions

  • A BotBee API key

A repeated request may repeat the external action. Review the previous result before retrying a write.

Change an order's status

Write

Update a catalog order's fulfilment status.

Permissions and limits

Account permissions

  • A BotBee API key

A repeated request may repeat the external action. Review the previous result before retrying a write.

Create a label

Write

Create a label for the WhatsApp account.

Permissions and limits

Account permissions

  • A BotBee API key

A repeated request may repeat the external action. Review the previous result before retrying a write.

Create a subscriber

Write

Add a subscriber to the WhatsApp account.

Permissions and limits

Account permissions

  • A BotBee API key

A repeated request may repeat the external action. Review the previous result before retrying a write.

Delete a subscriber

Write

Permanently remove a subscriber from the WhatsApp account.

Permissions and limits

Account permissions

  • A BotBee API key

A repeated request may repeat the external action. Review the previous result before retrying a write.

Get a conversation

Read

Read a subscriber's message history.

Permissions and limits

Account permissions

  • A BotBee API key

Get a subscriber

Read

Look up a subscriber by WhatsApp number.

Permissions and limits

Account permissions

  • A BotBee API key

Get message delivery status

Read

Read the delivery status of a sent WhatsApp message.

Permissions and limits

Account permissions

  • A BotBee API key

List catalog orders

Read

List orders placed through WhatsApp catalogs.

Permissions and limits

Account permissions

  • A BotBee API key

List catalogs

Read

List the connected WhatsApp catalogs.

Permissions and limits

Account permissions

  • A BotBee API key

List custom fields

Read

List the custom fields configured for the account.

Permissions and limits

Account permissions

  • A BotBee API key

List labels

Read

List the WhatsApp account's labels.

Permissions and limits

Account permissions

  • A BotBee API key

List post-back items

Read

List the post-back items configured for the WhatsApp bot.

Permissions and limits

Account permissions

  • A BotBee API key

List subscribers

Read

List the WhatsApp account's subscribers by page.

Permissions and limits

Account permissions

  • A BotBee API key

List templates

Read

List the account's WhatsApp message templates and their approval status.

Permissions and limits

Account permissions

  • A BotBee API key

Remove labels

Write

Remove labels from a subscriber.

Permissions and limits

Account permissions

  • A BotBee API key

A repeated request may repeat the external action. Review the previous result before retrying a write.

Remove sequences

Write

Take a subscriber out of drip sequences.

Permissions and limits

Account permissions

  • A BotBee API key

A repeated request may repeat the external action. Review the previous result before retrying a write.

Reset a subscriber's input flow

Write

Reset the bot flow state for a subscriber.

Permissions and limits

Account permissions

  • A BotBee API key

A repeated request may repeat the external action. Review the previous result before retrying a write.

Send a text message

Write

Send a WhatsApp text message; outside the 24-hour customer-service window a template message is needed instead.

Permissions and limits

Account permissions

  • A BotBee API key

A repeated request may repeat the external action. Review the previous result before retrying a write.

Send media

Write

Send an image, video, audio file or document by its public address or WhatsApp media ID.

Permissions and limits

Account permissions

  • A BotBee API key

A repeated request may repeat the external action. Review the previous result before retrying a write.

Send reply buttons

Write

Send a session message with one to three reply buttons and an optional text, image, video or document header.

Permissions and limits

Account permissions

  • A BotBee API key

A repeated request may repeat the external action. Review the previous result before retrying a write.

Sync a catalog

Write

Sync a WhatsApp catalog's products into BotBee.

Permissions and limits

Account permissions

  • A BotBee API key

A repeated request may repeat the external action. Review the previous result before retrying a write.

Trigger a bot flow

Write

Start a bot flow for a subscriber.

Permissions and limits

Account permissions

  • A BotBee API key

A repeated request may repeat the external action. Review the previous result before retrying a write.

Update a subscriber

Write

Change a subscriber's name, gender or labels.

Permissions and limits

Account permissions

  • A BotBee API key

A repeated request may repeat the external action. Review the previous result before retrying a write.

SETUP

Start with a controlled test.

01Connect the intended account

Use the account and permissions required for your process. Review the connection check before configuring a workflow action.

02Review inputs and access

Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.

03Confirm the result

Inspect step outputs and confirm the result in BotBee. A saved workflow is not a completed provider action.

Follow the workflow quickstart
EXPLORE YOUR STACK

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