Communication ยท CONNECTIONSend WhatsApp, SMS, Instagram, Messenger, Telegram and email messages through Superchat, and manage contacts, conversations, notes, labels, templates and files.
Explore 69 workflow actions for Superchat, including account permissions and operation limits.
Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.
Adds a contact to a single contact list.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Creates a contact with its phone and email handles (Superchat requires first_name, last_name and gender keys; pass null when unknown).
A repeated request may repeat the external action. Review the previous result before retrying a write.
Creates a contact list for a workspace.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Creates a new custom contact attribute.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Creates a conversation label for a workspace.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Creates a conversation label folder in a workspace.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create a new template in a workspace
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create a template folder
A repeated request may repeat the external action. Review the previous result before retrying a write.
Creates an inbox for a workspace.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create a note in a conversation.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Deletes a contact in a workspace.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Deletes a single contact list in a workspace.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Deletes a conversation
A repeated request may repeat the external action. Review the previous result before retrying a write.
Deletes a custom contact attribute.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Deletes a file in a workspace.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Deletes a conversation label.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Deletes a conversation label folder.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Deletes a template in a workspace.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete a template folder
A repeated request may repeat the external action. Review the previous result before retrying a write.
Deletes a single inbox in a workspace.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete a note from a conversation.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Returns engagement analytics for multiple messages.
Returns aggregated engagement counts and rates for multiple templates within the specified date range.
Returns a single channel by ID.
Returns a single contact
Returns a single contact lists
Returns a single conversation
Return a single note in a conversation.
Reads a file's name and type (the signed download link is left out).
Returns a single label by ID.
Returns a single label folder by ID.
Returns a single message.
Return a single template by ID
Get a template folder
Returns a single user for a workspace.
Returns a single inbox for a workspace.
List all messages for a conversation.
Lists all notes in a conversation.
Returns all conversations a contact has
Retrieve the information about yourself as a Superchat user
Lists all channels in workspace.
Lists all contacts in workspace.
Returns all conversations.
Returns all custom contact attributes.
Lists uploaded files (signed download links left out).
Returns all inboxes for a workspace.
Returns all conversation label folders for a workspace.
Returns all conversation labels for a workspace.
List all template folders
List all templates for a workspace
List all users for a workspace.
Returns all contact lists for a workspace.
Returns all contact lists a contact is part of.
Deletes a single contact from a contact list
A repeated request may repeat the external action. Review the previous result before retrying a write.
Finds contacts whose email, phone, Instagram or WhatsApp username equals the value.
Sends an uploaded file (image, video, audio or document) as a message.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Sends a text message on a WhatsApp, SMS, Instagram, Messenger, Telegram or live chat channel. A new recipient becomes a contact. WhatsApp free text only works inside the 24-hour window.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Sends an approved WhatsApp template with its numbered variables and an optional header file.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Sends an email from an email channel, with optional attachments from uploaded files.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Updates a contact in your Superchat workspace.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Updates a contact list in your Superchat workspace.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Changes a conversation's status, inbox, snooze time, assigned users or labels.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update a custom contact attribute.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Updates a conversation label.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Updates a label folder name or parent.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update a template name or move it into a template folder.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update a template folder
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update a note in a conversation.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Uploads a file to Superchat for sending as media, an email attachment, a note attachment or a template header.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Use the account and permissions required for your process. Review the connection check before configuring a workflow action.
Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.
Inspect step outputs and confirm the result in Superchat. A saved workflow is not a completed provider action.
