Send SMS and MMS, read delivery reports and replies, and manage the blacklist with Sinch Engage (formerly MessageMedia).
Explore 16 workflow actions for Sinch Engage, including account permissions and operation limits.
11 read actions5 write actions
WORKFLOW ACTIONS
What you can configure.
Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.
Add one or more numbers to your backlist
Write
This endpoint allows you to add one or more numbers to your blacklist.
Permissions and limits
Account permissions
A Sinch Engage API key and secret (Settings, API settings)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Cancel scheduled message
Write
Cancel a scheduled message that has not yet been delivered.
Permissions and limits
Account permissions
A Sinch Engage API key and secret (Settings, API settings)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Check delivery reports
Read
Check for any delivery reports that have been received.
Permissions and limits
Account permissions
A Sinch Engage API key and secret (Settings, API settings)
Check if one or several numbers are currently blacklisted
Read
This endpoints lists for each requested number if you are authorised (which means the number is not blacklisted) to send to this number.
Permissions and limits
Account permissions
A Sinch Engage API key and secret (Settings, API settings)
Check replies
Read
Check for any replies that have been received.
Permissions and limits
Account permissions
A Sinch Engage API key and secret (Settings, API settings)
Confirm delivery reports
Write
Marks delivery reports as received so Check delivery reports stops returning them.
Permissions and limits
Account permissions
A Sinch Engage API key and secret (Settings, API settings)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Confirm replies
Write
Marks replies as received so Check replies stops returning them.
Permissions and limits
Account permissions
A Sinch Engage API key and secret (Settings, API settings)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Get all approved sender addresses
Read
Retrieve all sender addresses currently registered to your account.
Permissions and limits
Account permissions
A Sinch Engage API key and secret (Settings, API settings)
Get message status
Read
Retrieve the current status of a message using the message ID returned in the send messages end point.
Permissions and limits
Account permissions
A Sinch Engage API key and secret (Settings, API settings)
Get number by ID
Read
Get details about a specific dedicated number.
Permissions and limits
Account permissions
A Sinch Engage API key and secret (Settings, API settings)
Get numbers
Read
Get a list of available dedicated numbers, filtered by requirements.
Permissions and limits
Account permissions
A Sinch Engage API key and secret (Settings, API settings)
Get sender address by id
Read
Retrieve a sender address currently registered to your account by Id
Permissions and limits
Account permissions
A Sinch Engage API key and secret (Settings, API settings)
List all blocked numbers
Read
This endpoint returns a list of 100 numbers that are on the blacklist.
Permissions and limits
Account permissions
A Sinch Engage API key and secret (Settings, API settings)
Log detail
Read
Detailed clicks report for a hashcode.
Permissions and limits
Account permissions
A Sinch Engage API key and secret (Settings, API settings)
Log summary
Read
Clicks summary report for metadata key value pair, long url and short url.
Permissions and limits
Account permissions
A Sinch Engage API key and secret (Settings, API settings)
Send messages
Write
Submit one or more (up to 100 per request) SMS, MMS or text to voice messages for delivery.
Permissions and limits
Account permissions
A Sinch Engage API key and secret (Settings, API settings)
A repeated request may repeat the external action. Review the previous result before retrying a write.
SETUP
Start with a controlled test.
01Connect the intended account
Use the account and permissions required for your process. Review the connection check before configuring a workflow action.
02Review inputs and access
Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.
03Confirm the result
Inspect step outputs and confirm the result in Sinch Engage. A saved workflow is not a completed provider action.