Communication ยท CONNECTIONSend SMS, WhatsApp and other channel messages and manage contacts, conversations and events with the Sinch Conversation API.
Explore 31 workflow actions for Sinch, including account permissions and operation limits.
Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.
This method is asynchronous - it immediately returns the requested Capability registration.
Most Conversation API contacts are created automatically when a message is sent to a new recipient.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Creates a new empty conversation.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete a contact as specified by the contact ID.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Deletes a conversation together with all the messages sent as part of the conversation.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete a specific message by its ID.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete a specific event by its ID.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Returns a specific contact as specified by the contact ID.
Retrieves a conversation by id.
Retrieves a specific message by its ID.
Returns a particular app as specified by the App ID.
Get event from ID
Get all audit records associated with the given identity from the consent lists within the specified project and app.
Get user profile from a specific channel.
Get all identities contained within a consent list for a given project id, app id, and list type.
This operation injects a conversation event in to a specific conversation.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Get a list of all apps in the specified project.
List all contacts in the project.
This operation lists all conversations that are associated with an app and/or a contact.
List all events in a project
This operation lists all messages sent or received via particular Processing Modes.
Retrieves the last message sent to specified channel identities.
This operation lists conversations and their most recent message, ordered by when the most recent message was sent for that conversation.
Lists contact identity conflicts across supported SIM-based channels (SMS, MMS, RCS).
The remaining contact will contain all conversations that the removed contact did.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Sends a message (text, media, template, choice, card, carousel, location, list or contact info) from an app to a contact or channel identity, trying channels in the app or given priority.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Sends an event to the referenced contact from the referenced app.
A repeated request may repeat the external action. Review the previous result before retrying a write.
This operation stops the referenced conversation, if the conversation is still active.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Updates a contact as specified by the contact ID.
A repeated request may repeat the external action. Review the previous result before retrying a write.
This operation updates a conversation which can, for instance, be used to update the metadata associated with a conversation.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update a specific message metadata by its ID.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Use the account and permissions required for your process. Review the connection check before configuring a workflow action.
Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.
Inspect step outputs and confirm the result in Sinch. A saved workflow is not a completed provider action.
