Add story comment
WriteComment on a story.
Permissions and limits
Account permissions
- Comment on stories
A repeated request may repeat the external action. Review the previous result before retrying a write.
Issues & Projects · CONNECTIONShortcut + NodeHub
Create Shortcut stories from tickets and follow their state.
Explore 9 workflow actions for Shortcut, including account permissions and operation limits.
5 read actions4 write actions
WORKFLOW ACTIONS
What you can configure.
Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.
Create a Shortcut story for the ticket
WriteCreate a Shortcut story from the run's ticket and link it there, where its status stays current. Sent once: a lost answer is checked with the vendor, never sent again. The story always carries the ticket's link.
Permissions and limits
Account permissions
Depends on the connected account and selected operation. Check the service documentation.
Operation limits
- Needs a ticket: a run without one fails before anything is sent.
- Sent once. A lost answer leaves the step uncertain: NodeHub checks with the vendor, read only, and never sends it again.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create story
WriteCreate a story in a workflow state, optionally with a team, a type and external links.
Permissions and limits
Account permissions
- Create stories
A repeated request may repeat the external action. Review the previous result before retrying a write.
Find stories by external link
ReadFind the stories that carry an external link, like a NodeHub ticket's address.
Permissions and limits
Account permissions
- Read stories
Get story
ReadRead a story: its name, state, link and when it changed.
Permissions and limits
Account permissions
- Read stories
Link an existing Shortcut story to the ticket
WriteLink an existing Shortcut story to the run's ticket by its link or ID, like sc-123. Its status stays current on the ticket.
Permissions and limits
Account permissions
Depends on the connected account and selected operation. Check the service documentation.
Operation limits
- Needs a ticket: a run without one fails before anything is sent.
- Sent once. A lost answer leaves the step uncertain: NodeHub checks with the vendor, read only, and never sends it again.
A repeated request may repeat the external action. Review the previous result before retrying a write.
List teams
ReadRead the teams (groups) stories can belong to.
Permissions and limits
Account permissions
- Read teams
List workflows
ReadRead the workflows and their states, with the IDs a new story needs.
Permissions and limits
Account permissions
- Read workflows
Search stories
ReadFind stories with Shortcut's search syntax, one page at a time.
Permissions and limits
Account permissions
- Read stories
Operation limits
- Returns one page; pass next to continue.
Pagination: cursor. Check the result for additional pages; a single action may not return every record.
SETUP
Start with a controlled test.
01Connect the intended account
Use the account and permissions required for your process. Review the connection check before configuring a workflow action.
02Review inputs and access
Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.
03Confirm the result
Inspect step outputs and confirm the result in Shortcut. A saved workflow is not a completed provider action.
EXPLORE YOUR STACK
