Communication ยท CONNECTIONManage respond.io contacts and conversations and send messages on their channels.
Explore 28 workflow actions for respond.io, including account permissions and operation limits.
Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.
Add up to 10 tags to a contact.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Updates the assignee of a specific contact.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Adds a comment to the specific contact for internal reference.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Creates a new contact.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create a new custom field
A repeated request may repeat the external action. Review the previous result before retrying a write.
Creates or updates a contact.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create a workspace tag.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Deletes an existing contact.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete a workspace tag.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Retrieves the information of an existing contact.
Retrieves a message based on the message ID.
Retrieve information about a user.
Get a contact custom field.
List the workspace's channels.
Get a list of all the closing notes in the workspace.
List the channels a contact is reachable on.
List contact custom fields.
List a channel's message templates (WhatsApp and others).
List all messages of a specific contact.
List all available contacts.
List the workspace's users.
Merge two contacts by their IDs
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update the conversation status to open or close.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Remove tags from a contact.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Sends a message to a specific contact through specific channel.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Updates an existing contact.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Move a contact to a lifecycle stage, or clear it.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Rename or restyle a workspace tag.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Use the account and permissions required for your process. Review the connection check before configuring a workflow action.
Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.
Inspect step outputs and confirm the result in respond.io. A saved workflow is not a completed provider action.
