Run OmniDimension voice agents: outbound calls, call logs, bulk call campaigns, numbers and knowledge base files.
Explore 46 workflow actions for OmniDimension, including account permissions and operation limits.
22 read actions24 write actions
WORKFLOW ACTIONS
What you can configure.
Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.
Add contact to dynamic campaign
Write
Push a single contact into a dynamic bulk-call campaign in real time.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Add contacts in bulk
Write
Add up to 1000 contacts to a campaign in one request.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Add number to rotation pool
Write
Add one of your numbers to the campaign's rotation pool.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Attach files to agent
Write
Attach multiple knowledge-base files to an agent.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Attach phone number to agent
Write
Attach a phone number to an existing agent.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Bulk call actions
Write
Pause, resume, or reschedule a running campaign.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Bulk call details
Read
Get detailed information about a bulk-call campaign.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
Bulk call live status
Read
Real-time status of a running bulk-call campaign.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
Bulk call results
Read
Per-contact results for a campaign: what happened on each call, the variables you sent with that contact, and a pointer to the recording.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
Cancel bulk call
Write
Cancel a scheduled bulk-call campaign.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Change concurrency
Write
Change how many calls the campaign places at once, including while it is running.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Check file upload capability
Read
Check whether a file can be uploaded based on size and type.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
Create bulk call
Write
Create a new bulk-call campaign.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete a cloned voice
Write
Delete a cloned voice and remove it from the provider.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete agent
Write
Permanently delete an agent.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete an agent version
Write
Delete a saved version.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete file from knowledge base
Write
Permanently delete a file.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Detach files from agent
Write
Detach multiple knowledge-base files from an agent.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Detach phone number
Write
Detach a phone number from its agent.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Dispatch call
Write
Initiate a call to a phone number using a specified agent.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Fetch bulk calls
Read
List bulk-call campaigns with pagination and optional status filter.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
Get a cloned voice
Read
One cloned voice, including its creation status.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
Get account balance
Read
Read your organization's wallet: the remaining balance, the minutes it buys at your rates, your plan, your concurrency headroom, and whether auto-recharge will refill it.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
Get agent
Read
Get details of a specific agent by ID.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
Get call log
Read
Detailed information about a specific call (duration, status, transcript, sentiment, extracted variables).
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
Get voice details
Read
Detailed metadata for a specific voice.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
List agent versions
Read
List an agent's saved versions, newest first.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
List agents
Read
Retrieve all agents for the authenticated user with pagination support.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
List all providers
Read
Comprehensive response with services and voices in one payload.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
List call logs
Read
Retrieve call logs with pagination and optional filtering.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
List cloned voices
Read
Your cloned voices, oldest first, one cursor page at a time.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
List knowledge base files
Read
List all knowledge-base files for the authenticated user.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
List LLM providers
Read
Retrieve all available Large Language Model providers.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
List phone numbers
Read
Retrieve the phone numbers on your account, whether you bought them from the OmniDimension number shop or imported your own.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
List rotation pool
Read
The campaign's number pool, and which number is dialing right now.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
List STT providers
Read
Retrieve all Speech-to-Text providers.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
List TTS providers
Read
Retrieve all Text-to-Speech providers.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
List voices
Read
Retrieve voices with filtering and pagination support.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
Pause or resume a pool number
Write
Stop or resume dialing from one number in the pool.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Rename an agent version
Write
Rename a saved version or edit its note.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Restore an agent version
Write
Restore a version onto the live agent.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Retry contacts that did not connect
Write
Re-queue contacts that did not connect, without creating a new campaign.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Save an agent version
Write
Save the agent's current configuration as a named version.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Set calling hours
Write
Restrict a campaign to a daily calling window, in the campaign's timezone.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Start a draft campaign
Write
Start a campaign that was created with saveasdraft: true.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update a cloned voice
Write
Change the name, description or gender of a cloned voice.
Permissions and limits
Account permissions
An OmniDimension API key (dashboard, API)
A repeated request may repeat the external action. Review the previous result before retrying a write.
SETUP
Start with a controlled test.
01Connect the intended account
Use the account and permissions required for your process. Review the connection check before configuring a workflow action.
02Review inputs and access
Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.
03Confirm the result
Inspect step outputs and confirm the result in OmniDimension. A saved workflow is not a completed provider action.