Work with KrispCall cloud telephony: read calls and SMS, send texts, manage contacts and read numbers, members and Do Not Disturb and block lists.
Explore 21 workflow actions for KrispCall, including account permissions and operation limits.
17 read actions4 write actions
WORKFLOW ACTIONS
What you can configure.
Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.
Create contact
Write
Add a contact by phone number.
Permissions and limits
Account permissions
A KrispCall Public API client (Settings, Public API) for the workspace
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete contact
Write
Delete a contact.
Permissions and limits
Account permissions
A KrispCall Public API client (Settings, Public API) for the workspace
A repeated request may repeat the external action. Review the previous result before retrying a write.
Get blocked contact
Read
One blocked contact.
Permissions and limits
Account permissions
A KrispCall Public API client (Settings, Public API) for the workspace
Get call
Read
One call with its status, duration, notes, recording address and transcript.
Permissions and limits
Account permissions
A KrispCall Public API client (Settings, Public API) for the workspace
Get contact
Read
One contact with its numbers, emails, tags and flags.
Permissions and limits
Account permissions
A KrispCall Public API client (Settings, Public API) for the workspace
Get Do Not Disturb entry
Read
One Do Not Disturb entry with its end time and contact.
Permissions and limits
Account permissions
A KrispCall Public API client (Settings, Public API) for the workspace
Get member
Read
One member's name, email and workspace.
Permissions and limits
Account permissions
A KrispCall Public API client (Settings, Public API) for the workspace
Get number
Read
One KrispCall number's details.
Permissions and limits
Account permissions
A KrispCall Public API client (Settings, Public API) for the workspace
Get SMS
Read
One message with its status, direction and body.
Permissions and limits
Account permissions
A KrispCall Public API client (Settings, Public API) for the workspace
Get webhook
Read
A webhook subscription's address, entity, event types and status.
Permissions and limits
Account permissions
A KrispCall Public API client (Settings, Public API) for the workspace
Get workspace
Read
The workspace's name, status, owner and KYC status.
Permissions and limits
Account permissions
A KrispCall Public API client (Settings, Public API) for the workspace
List a number's SMS
Read
Messages on one KrispCall number, by direction, conversation status and time.
Permissions and limits
Account permissions
A KrispCall Public API client (Settings, Public API) for the workspace
List blocked contacts
Read
Contacts the current member blocked.
Permissions and limits
Account permissions
A KrispCall Public API client (Settings, Public API) for the workspace
List calls
Read
Calls between a contact's number and one of your KrispCall numbers, optionally between two times.
Permissions and limits
Account permissions
A KrispCall Public API client (Settings, Public API) for the workspace
List contacts
Read
The workspace's contacts, a page at a time.
Permissions and limits
Account permissions
A KrispCall Public API client (Settings, Public API) for the workspace
List Do Not Disturb contacts
Read
Contacts the current member set to Do Not Disturb.
Permissions and limits
Account permissions
A KrispCall Public API client (Settings, Public API) for the workspace
List members
Read
The workspace's members, a page at a time.
Permissions and limits
Account permissions
A KrispCall Public API client (Settings, Public API) for the workspace
List numbers
Read
The workspace's KrispCall numbers with their type, status, agent and SMS, MMS, call and voicemail abilities.
Permissions and limits
Account permissions
A KrispCall Public API client (Settings, Public API) for the workspace
List SMS
Read
Messages between a contact's number and one of your KrispCall numbers, optionally between two times.
Permissions and limits
Account permissions
A KrispCall Public API client (Settings, Public API) for the workspace
Send SMS
Write
Send a text from one of your KrispCall numbers.
Permissions and limits
Account permissions
A KrispCall Public API client (Settings, Public API) for the workspace
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update contact
Write
Change a contact's details.
Permissions and limits
Account permissions
A KrispCall Public API client (Settings, Public API) for the workspace
A repeated request may repeat the external action. Review the previous result before retrying a write.
SETUP
Start with a controlled test.
01Connect the intended account
Use the account and permissions required for your process. Review the connection check before configuring a workflow action.
02Review inputs and access
Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.
03Confirm the result
Inspect step outputs and confirm the result in KrispCall. A saved workflow is not a completed provider action.
Communication · CONNECTION
