Communication · CONNECTIONRead JustCall calls, texts, AI call data and analytics, and manage contacts, Sales Dialer campaigns, appointments and users.
Explore 83 workflow actions for JustCall, including account permissions and operation limits.
Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.
Utilize this endpoint to access detailed account analytics, including metrics such as total call volume, average ring time, total call duration, SLA performance, and connect and answer rates.
Utilize this endpoint to add a tag to the thread formed by a combination of a JustCall number and a contact number.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Utilize this endpoint to obtain comprehensive analytics for an agent, including specific metrics such as ring time, total call duration, SLA and connect and answer rates.
Utilize this endpoint to add one or more contact(s) to DND, DNM, and/or Blacklist.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Retrieve AI generated analysis for a particular JustCall or a Sales Dialer call using this endpoint.
Utilize this endpoint to access AI generated analysis for JustCall and Sales Dialer calls.
Check the response for a specific SMS sent to a user by providing the contact's phone number and, optionally, the JustCall number.
Create a special date by sending a name, timezone, and one or more time slots.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Utilize this endpoint to create an appointment in the calendar.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Utilize this endpoint to add a new contact to JustCall’s ‘Contacts’ section.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Use this endpoint to delete a specific SMS group by its ID.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete a special date by sending its id.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete a specific tag by sending its id.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete a user group using this endpoint by sending the user group id.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Utilize this endpoint to delete a specific contact from your JustCall account using the ‘id’ or the ‘contactnumber’ of the contact.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Utilize this endpoint to detect if an incoming call is from a Mobile/Landline/VOIP number.
Utilize this endpoint for retrieval of data for a Call, including details such as duration, direction, status, timestamps, notes, and dispositions.
Utilize this endpoint to retrieve data related to a specific Contact using the "id" of the contact
Use this endpoint to retrieve the details of a specific SMS group.
Use this endpoint to retrieve the details of a specific message sent in an SMS group.
Get data for a specific phone number or check it's current availability status using this endpoint by sending the id of the phone number.
Get data for a specific special date by sending its id.
Get details of a specific tag by sending its id.
Use this endpoint to access SMS data, including information like direction, associated agent number and delivery status.
Use this endpoint to access thread data, including messages associated with the thread and tags applied to the thread.
Get data for a specific user using this endpoint by sending their id (agentid can be found via the List all users API)
Get data for a specific user group using this endpoint by sending its id.
Utilize this endpoint to fetch details of appointments created in JustCall.
This endpoint retrieves the journey details of a completed call.
This endpoint provides the voice agent insights and metadata associated with a completed call.
Retrieve all calls linked to an account or refine the call selection as needed by utilizing the numerous query parameter fields.
Retrieve all contacts present in your account or filter the contacts based on one or more query parameters.
Use this endpoint to fetch all SMS groups associated with a specific JustCall number.
Utilize this endpoint to fetch a list of all the phone numbers added to your JustCall account and to filter a set of numbers via the query parameters.
Fetch a list of special dates added to your JustCall account.
Utilise this endpoint to fetch a list of all the tags added to your JustCall account.
Retrieve all text messages linked to an account or refine the message selection as needed by utilizing the various query parameter fields.
Utilize this endpoint to fetch a list of all the threads added to your JustCall account.
Utilize this endpoint to fetch a list of all the user groups added to your JustCall account and to filter a set of user groups via the query parameters.
Utilize this endpoint to fetch a list of all the users added to your JustCall account and to filter a set of users via the query parameters.
Utilize this endpoint to retrieve a list of all voice agents.
Utilize this endpoint to list all available slots for a calendar.
Utilize this endpoint to list blacklisted contacts based on one or more query parameters.
Use this endpoint to fetch messages sent in an SMS group.
Retrieve all subscribed events for an account or refine the search by specific event type.
Retrieve AI generated analysis for a particular instance of a meeting using this endpoint.
Utilize this endpoint to access AI generated analysis for all instances from all the meetings or filter instances based on a specific meeting Id(applicable for recurring meetings where there are.
Utilize this endpoint to access detailed phone number analytics, including metrics such as total call volume, average ring time, total call duration, SLA performance, and connect and answer rates.
Create an RCS card template using simplified fields (title, body, mediaurl, actions).
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create an RCS carousel template with a required non-empty cards array.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create an RCS media template with a required mediaurl and optional caption body.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create an RCS text template.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Use this endpoint to access RCS message data, including direction, associated agent and delivery status.
Retrieve RCS messages for an RCS sender, or refine the selection with the query parameter fields.
Fetch RCS templates added to your JustCall account.
Retrieve RCS sender agents linked to your JustCall account.
Use this endpoint to remove a tag from a thread or multiple threads associated with the same JustCall or contact number.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Use this endpoint to add a contact to a campaign.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Utilize this endpoint to obtain comprehensive analytics for a campaign or agent, including specific metrics such as pause time, total call duration, and connection rate.
Utilize this endpoint to add one or more contact(s) to the DNCA (Do Not Call Again) list.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Utilize this endpoint to create a new Sales Dialer campaign for your account.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Utilize this endpoint to create a new contact in Sales Dialer.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Utilize this endpoint to delete a specific contact from your Sales Dialer account using the ‘id’ of the contact.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Utilize this endpoint to fetch comprehensive data for a Sales Dialer call, encompassing details like duration, call type, timestamps, notes, and dispositions.
Access this endpoint to retrieve detailed information for a Sales Dialer campaign, including key details such as campaign type and default number.
Access this endpoint to retrieve detailed information of a contact added to Sales Dialer.
Utilize this endpoint to track the status of a bulk contact import request.
Retrieve all Sales Dialer calls linked to an account or customize the call selection by leveraging the extensive set of query parameters available.
Retrieve all Sales Dialer campaigns present in an account or use the diverse set of available filters to extract campaigns based on specific conditions.
Access this endpoint to fetch a list of all the contacts present in your Sales Dialer account.
Access this endpoint to fetch a list of all the contacts present in a particular Sales Dialer campaign or filter them based on their status or progress in the campaign.
Access this endpoint to retrieve custom fields added to the Sales Dialer Contacts Module
Utilize this endpoint to remove a particular contact from a campaign or remove all contacts from the campaign.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Utilize this endpoint to update an existing Sales Dialer campaign in your account.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Utilize this endpoint to update a contact’s details in both default and custom fields using the ‘id’ of the contact.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update a special date by sending its id along with the name, timezone, and/or time slots to change.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Utilize this endpoint to update an existing contact present in JustCall’s ‘Contacts’ section.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Utilize this endpoint to update the contact’s status.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update the availability status of a user in JustCall.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Use this endpoint to check if a WhatsApp reply has been received from a number on any of your JustCall numbers.
Use this endpoint to access WhatsApp message data, including information like direction, associated agent number and delivery status.
Retrieve all WhatsApp messages linked to a JustCall account, or refine the message selection as required by utilizing the various query parameter fields.
Use this endpoint to fetch a list of all the templates added to your JustCall WhatsApp integrated account.
Use the account and permissions required for your process. Review the connection check before configuring a workflow action.
Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.
Inspect step outputs and confirm the result in JustCall. A saved workflow is not a completed provider action.
