Explore 52 workflow actions for Monica CRM, including account permissions and operation limits.
18 read actions34 write actions
WORKFLOW ACTIONS
What you can configure.
Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.
Add message to conversation
Write
Add a message to a conversation.
Permissions and limits
Account permissions
A Monica API token for the account
Operation limits
Monica answers with the whole conversation.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Add tags to contact
Write
Add tags to a contact by name; missing tags are created.
Permissions and limits
Account permissions
A Monica API token for the account
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create activity
Write
Create a activity.
Permissions and limits
Account permissions
A Monica API token for the account
Operation limits
Monica takes no idempotency key, so a lost create answer stays uncertain and is never resent automatically.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create call
Write
Create a call.
Permissions and limits
Account permissions
A Monica API token for the account
Operation limits
Monica takes no idempotency key, so a lost create answer stays uncertain and is never resent automatically.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create contact
Write
Create a contact.
Permissions and limits
Account permissions
A Monica API token for the account
Operation limits
Monica takes no idempotency key, so a lost create answer stays uncertain and is never resent automatically.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create contact field
Write
Create a contact field.
Permissions and limits
Account permissions
A Monica API token for the account
Operation limits
Monica takes no idempotency key, so a lost create answer stays uncertain and is never resent automatically.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create conversation
Write
Create a conversation.
Permissions and limits
Account permissions
A Monica API token for the account
Operation limits
Monica takes no idempotency key, so a lost create answer stays uncertain and is never resent automatically.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create journal entry
Write
Create a journal entry.
Permissions and limits
Account permissions
A Monica API token for the account
Operation limits
Monica takes no idempotency key, so a lost create answer stays uncertain and is never resent automatically.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create note
Write
Create a note.
Permissions and limits
Account permissions
A Monica API token for the account
Operation limits
Monica takes no idempotency key, so a lost create answer stays uncertain and is never resent automatically.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create reminder
Write
Create a reminder.
Permissions and limits
Account permissions
A Monica API token for the account
Operation limits
Monica takes no idempotency key, so a lost create answer stays uncertain and is never resent automatically.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create tag
Write
Create a tag.
Permissions and limits
Account permissions
A Monica API token for the account
Operation limits
Monica takes no idempotency key, so a lost create answer stays uncertain and is never resent automatically.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create task
Write
Create a task.
Permissions and limits
Account permissions
A Monica API token for the account
Operation limits
Monica takes no idempotency key, so a lost create answer stays uncertain and is never resent automatically.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete activity
Write
Delete a activity.
Permissions and limits
Account permissions
A Monica API token for the account
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete call
Write
Delete a call.
Permissions and limits
Account permissions
A Monica API token for the account
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete contact
Write
Delete a contact.
Permissions and limits
Account permissions
A Monica API token for the account
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete contact field
Write
Delete a contact field.
Permissions and limits
Account permissions
A Monica API token for the account
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete conversation
Write
Delete a conversation.
Permissions and limits
Account permissions
A Monica API token for the account
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete journal entry
Write
Delete a journal entry.
Permissions and limits
Account permissions
A Monica API token for the account
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete note
Write
Delete a note.
Permissions and limits
Account permissions
A Monica API token for the account
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete reminder
Write
Delete a reminder.
Permissions and limits
Account permissions
A Monica API token for the account
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete tag
Write
Delete a tag.
Permissions and limits
Account permissions
A Monica API token for the account
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete task
Write
Delete a task.
Permissions and limits
Account permissions
A Monica API token for the account
A repeated request may repeat the external action. Review the previous result before retrying a write.
Get activity
Read
Read one activity by its ID.
Permissions and limits
Account permissions
A Monica API token for the account
Get call
Read
Read one call by its ID.
Permissions and limits
Account permissions
A Monica API token for the account
Get contact
Read
Read one contact by its ID.
Permissions and limits
Account permissions
A Monica API token for the account
Get contact field
Read
Read one contact field by its ID.
Permissions and limits
Account permissions
A Monica API token for the account
Get conversation
Read
Read one conversation by its ID.
Permissions and limits
Account permissions
A Monica API token for the account
Get journal entry
Read
Read one journal entry by its ID.
Permissions and limits
Account permissions
A Monica API token for the account
Get note
Read
Read one note by its ID.
Permissions and limits
Account permissions
A Monica API token for the account
Get reminder
Read
Read one reminder by its ID.
Permissions and limits
Account permissions
A Monica API token for the account
Get tag
Read
Read one tag by its ID.
Permissions and limits
Account permissions
A Monica API token for the account
Get task
Read
Read one task by its ID.
Permissions and limits
Account permissions
A Monica API token for the account
List activities
Read
Read one page of activity records.
Permissions and limits
Account permissions
A Monica API token for the account
Pagination: page. Check the result for additional pages; a single action may not return every record.
List calls
Read
Read one page of call records.
Permissions and limits
Account permissions
A Monica API token for the account
Pagination: page. Check the result for additional pages; a single action may not return every record.
List contacts
Read
Read one page of contact records.
Permissions and limits
Account permissions
A Monica API token for the account
Pagination: page. Check the result for additional pages; a single action may not return every record.
List journal entries
Read
Read one page of journal entry records.
Permissions and limits
Account permissions
A Monica API token for the account
Pagination: page. Check the result for additional pages; a single action may not return every record.
List notes
Read
Read one page of note records.
Permissions and limits
Account permissions
A Monica API token for the account
Pagination: page. Check the result for additional pages; a single action may not return every record.
List reminders
Read
Read one page of reminder records.
Permissions and limits
Account permissions
A Monica API token for the account
Pagination: page. Check the result for additional pages; a single action may not return every record.
List tags
Read
Read one page of tag records.
Permissions and limits
Account permissions
A Monica API token for the account
Pagination: page. Check the result for additional pages; a single action may not return every record.
List tasks
Read
Read one page of task records.
Permissions and limits
Account permissions
A Monica API token for the account
Pagination: page. Check the result for additional pages; a single action may not return every record.
Remove tags from contact
Write
Remove tags from a contact by tag ID.
Permissions and limits
Account permissions
A Monica API token for the account
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update activity
Write
Replace a activity's fields; Monica checks the same required fields as on create.
Permissions and limits
Account permissions
A Monica API token for the account
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update call
Write
Replace a call's fields; Monica checks the same required fields as on create.
Permissions and limits
Account permissions
A Monica API token for the account
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update contact
Write
Replace a contact's fields; Monica checks the same required fields as on create.
Permissions and limits
Account permissions
A Monica API token for the account
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update contact field
Write
Replace a contact field's fields; Monica checks the same required fields as on create.
Permissions and limits
Account permissions
A Monica API token for the account
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update conversation
Write
Replace a conversation's fields; Monica checks the same required fields as on create.
Permissions and limits
Account permissions
A Monica API token for the account
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update journal entry
Write
Replace a journal entry's fields; Monica checks the same required fields as on create.
Permissions and limits
Account permissions
A Monica API token for the account
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update message in conversation
Write
Change a message in a conversation.
Permissions and limits
Account permissions
A Monica API token for the account
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update note
Write
Replace a note's fields; Monica checks the same required fields as on create.
Permissions and limits
Account permissions
A Monica API token for the account
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update reminder
Write
Replace a reminder's fields; Monica checks the same required fields as on create.
Permissions and limits
Account permissions
A Monica API token for the account
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update tag
Write
Replace a tag's fields; Monica checks the same required fields as on create.
Permissions and limits
Account permissions
A Monica API token for the account
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update task
Write
Replace a task's fields; Monica checks the same required fields as on create.
Permissions and limits
Account permissions
A Monica API token for the account
A repeated request may repeat the external action. Review the previous result before retrying a write.
SETUP
Start with a controlled test.
01Connect the intended account
Use the account and permissions required for your process. Review the connection check before configuring a workflow action.
02Review inputs and access
Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.
03Confirm the result
Inspect step outputs and confirm the result in Monica CRM. A saved workflow is not a completed provider action.