Account appointment types, availability and appointment scheduling.
Explore 24 workflow actions for Acuity Scheduling, including account permissions and operation limits.
16 read actions8 write actions
WORKFLOW ACTIONS
What you can configure.
Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.
Cancel appointment
Write
Cancel an appointment subject to client cancellation rules.
Permissions and limits
Account permissions
Depends on the connected account and selected operation. Check the service documentation.
Operation limits
Cancellation cannot be undone through this API. Acuity sends configured cancellation email and SMS unless noEmail is true. Setting noShow requires an administrator operation.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Cancel appointment as administrator
Write
Cancel an appointment and optionally update its no-show status using Acuity's administrator mode. Bypasses client cancellation validation.
Permissions and limits
Account permissions
Depends on the connected account and selected operation. Check the service documentation.
Operation limits
Uses the permissions of the selected Acuity account. Acuity bypasses client validation for this administrator operation. Configured notifications may be sent; cancellation and rescheduling support noEmail suppression. Lost or malformed receipts require review before repeating the operation.
Cancellation cannot be undone through this API.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Check available time
Read
Validate one appointment time without booking it.
Permissions and limits
Account permissions
Depends on the connected account and selected operation. Check the service documentation.
Operation limits
Availability can change before booking. Checks across calendars evaluate each calendar separately, without guaranteeing combined resource limits. A valid=false result is an unavailable slot, not a failed API call.
Check multiple available times
Read
Validate up to 100 appointment times without booking them.
Permissions and limits
Account permissions
Depends on the connected account and selected operation. Check the service documentation.
Operation limits
Availability can change before booking. Checks across calendars evaluate each calendar separately, without guaranteeing combined resource limits. A valid=false result is an unavailable slot, not a failed API call.
Create appointment
Write
Schedule an appointment using a time returned by the availability operation.
Permissions and limits
Account permissions
Depends on the connected account and selected operation. Check the service documentation.
Operation limits
The provider may send configured appointment notifications. Availability can change after it is read. A lost or malformed creation receipt stays uncertain and is not automatically resent. Client scheduling policies and required intake fields remain provider-enforced.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create appointment as administrator
Write
Book an appointment on an explicit calendar using Acuity's administrator mode. Bypasses client availability and attribute validation.
Permissions and limits
Account permissions
Depends on the connected account and selected operation. Check the service documentation.
Operation limits
Uses the permissions of the selected Acuity account. Acuity bypasses client validation for this administrator operation. Configured notifications may be sent; cancellation and rescheduling support noEmail suppression. Lost or malformed receipts require review before repeating the operation.
A calendar ID is required. This can book unavailable times.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Get appointment
Read
Read an appointment by its provider ID.
Permissions and limits
Account permissions
Depends on the connected account and selected operation. Check the service documentation.
Get order
Read
Read the documented order result array for an order ID.
Permissions and limits
Account permissions
Depends on the connected account and selected operation. Check the service documentation.
Get service metadata
Read
Read the published webhook network ranges for Acuity services.
Permissions and limits
Account permissions
Depends on the connected account and selected operation. Check the service documentation.
Operation limits
This public metadata does not verify account access or authenticate a webhook. The signed receiver still verifies each delivery.
List appointment add-ons
Read
Read account add-ons, durations, prices and visibility.
Permissions and limits
Account permissions
Depends on the connected account and selected operation. Check the service documentation.
List appointment payments
Read
Read recorded payment transactions for an appointment.
Permissions and limits
Account permissions
Depends on the connected account and selected operation. Check the service documentation.
Operation limits
Returns payment records only. Does not collect, refund or verify settlement of a payment.
List appointment types
Read
Read appointment types available to the selected account.
Permissions and limits
Account permissions
Depends on the connected account and selected operation. Check the service documentation.
List appointments
Read
Read a bounded appointment result set with date, calendar, client and cancellation filters.
Permissions and limits
Account permissions
Depends on the connected account and selected operation. Check the service documentation.
Operation limits
One bounded provider response, not an exhaustive collection. Canceled appointments are excluded unless canceled or showAll is selected.
List available classes
Read
Read classes and remaining slots by month or date range.
Permissions and limits
Account permissions
Depends on the connected account and selected operation. Check the service documentation.
Operation limits
Choose month or date bounds. The provider would otherwise silently override the bounds with month. Availability is not a reservation.
List available dates
Read
Read available dates for an appointment type during a selected month.
Permissions and limits
Account permissions
Depends on the connected account and selected operation. Check the service documentation.
List available times
Read
Read available times for one appointment type and date.
Permissions and limits
Account permissions
Depends on the connected account and selected operation. Check the service documentation.
List calendars
Read
Read calendars and their contact, location and timezone settings.
Permissions and limits
Account permissions
Depends on the connected account and selected operation. Check the service documentation.
List intake forms
Read
Read intake forms and their fields for appointment answers.
Permissions and limits
Account permissions
Depends on the connected account and selected operation. Check the service documentation.
List orders
Read
Read a bounded set of account orders.
Permissions and limits
Account permissions
Depends on the connected account and selected operation. Check the service documentation.
Operation limits
One bounded result set. The vendor reference does not document a pagination cursor for this endpoint.
List package certificates
Read
Read certificate codes and balances by product, order, appointment type or email.
Permissions and limits
Account permissions
Depends on the connected account and selected operation. Check the service documentation.
Operation limits
Certificate codes and balances enter this workflow result. Only use them within authorized customer workflows. Reading a code does not redeem it.
Reschedule appointment
Write
Move an appointment to a new time, subject to client availability and scheduling rules.
Permissions and limits
Account permissions
Depends on the connected account and selected operation. Check the service documentation.
Operation limits
Sends configured rescheduling email and SMS unless noEmail is true. A lost receipt requires review before repeating the change.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Reschedule appointment as administrator
Write
Move an appointment to a different time or calendar using Acuity's administrator mode. Bypasses client availability and attribute validation.
Permissions and limits
Account permissions
Depends on the connected account and selected operation. Check the service documentation.
Operation limits
Uses the permissions of the selected Acuity account. Acuity bypasses client validation for this administrator operation. Configured notifications may be sent; cancellation and rescheduling support noEmail suppression. Lost or malformed receipts require review before repeating the operation.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update appointment details
Write
Update selected client details, intake answers, SMS consent or a label under client validation rules.
Permissions and limits
Account permissions
Depends on the connected account and selected operation. Check the service documentation.
Operation limits
Does not change scheduling or cancellation. Required client fields cannot be cleared. Notes and certificate changes require a separate administrator operation.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update appointment details as administrator
Write
Update client details, notes, certificates or intake answers using Acuity's administrator mode. Bypasses client attribute validation.
Permissions and limits
Account permissions
Depends on the connected account and selected operation. Check the service documentation.
Operation limits
Uses the permissions of the selected Acuity account. Acuity bypasses client validation for this administrator operation. Configured notifications may be sent; cancellation and rescheduling support noEmail suppression. Lost or malformed receipts require review before repeating the operation.
A repeated request may repeat the external action. Review the previous result before retrying a write.
SETUP
Start with a controlled test.
01Connect the intended account
Use the account and permissions required for your process. Review the connection check before configuring a workflow action.
02Review inputs and access
Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.
03Confirm the result
Inspect step outputs and confirm the result in Acuity Scheduling. A saved workflow is not a completed provider action.
