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Team notifications · WORKFLOW

Post urgent tickets to a channel

When a ticket becomes urgent, post it to a Slack or Discord channel so the team sees it right away.

3 stepsticket event trigger
01 / HOW IT WORKS

See the path before you use it.

TRIGGERPriority changes
CONDITIONNow urgent?
OPERATIONPost to the channel
02 / BEFORE YOU PUBLISH

What it needs from you.

Add a notification destination in Settings, Notifications, and pick it in the step.

Opens as an unpublished draft Your credentials stay in your workspace