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SLAs · WORKFLOW

Post SLA breaches to Slack

When an SLA breaches, post the ticket to a Slack channel so the team can act on it.

2 stepsticket event trigger
01 / HOW IT WORKS

See the path before you use it.

TRIGGERAn SLA breaches
OPERATIONPost to Slack
02 / BEFORE YOU PUBLISH

What it needs from you.

Connect Slack and set the channel ID.

Opens as an unpublished draft Your credentials stay in your workspace Connect slack in your workspace