Escalation · WORKFLOW

Flag security reports

Spot reports of vulnerabilities, breaches, exposed data or account takeovers. Confident ones become urgent with a security label; unsure ones go to a person.

6 stepsticket event triggerAI decision

01 / HOW IT WORKS

See the path before you use it.

TRIGGERNew ticket or customer message

CONDITIONA security report?

SUPPORTLabel security

SUPPORTMake it urgent

SUPPORTNote for the team

APPROVALUnsure: check for a security issue

02 / BEFORE YOU PUBLISH

What it needs from you.

Uses the brand's AI (AI > Models).

Opens as an unpublished draft Your credentials stay in your workspace