Messaging · CONNECTIONSend WhatsApp, Instagram, Messenger and Telegram messages and manage WhatsApp templates through Omni Z-API channels.
Explore 18 workflow actions for Z-API Omni, including account permissions and operation limits.
Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.
Creates a WhatsApp template and submits it to Meta for approval.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Deletes a template (all its languages when the name is given).
A repeated request may repeat the external action. Review the previous result before retrying a write.
Reads one channel and its connection state.
Lists the workspace's channels (WhatsApp, Instagram, Messenger, Telegram).
Lists the templates of a WABA.
Lists the WhatsApp Business Accounts available to the key.
Sends one or more contact cards.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Sends a location pin.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Sends a WebP sticker.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Sends an approved WhatsApp template (works outside the 24 hour window).
A repeated request may repeat the external action. Review the previous result before retrying a write.
Sends a text message (inside the 24 hour conversation window on WhatsApp).
A repeated request may repeat the external action. Review the previous result before retrying a write.
Sends a video with an optional caption.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Sends text with link (URL) or call buttons.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Sends an audio file.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Sends an image with an optional caption.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Sends text with up to three quick reply buttons, optionally with an image or video.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Refreshes template statuses and data from Meta.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Edits a template and resubmits it to Meta for approval.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Use the account and permissions required for your process. Review the connection check before configuring a workflow action.
Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.
Inspect step outputs and confirm the result in Z-API Omni. A saved workflow is not a completed provider action.
