Send WhatsApp messages and templates, and manage contacts, opt-outs, groups and templates through YCloud, a Meta WhatsApp Business Solution Provider.
Explore 42 workflow actions for YCloud WhatsApp, including account permissions and operation limits.
23 read actions19 write actions
WORKFLOW ACTIONS
What you can configure.
Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.
Add a contact note
Write
Creates one note for the contact and returns the created note.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
A repeated request may repeat the external action. Review the previous result before retrying a write.
Block WhatsApp users
Write
Blocks users from sending messages to the specified WhatsApp business phone number.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create a contact
Write
Creates a contact.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create a WhatsApp group
Write
Creates a WhatsApp group for the specified business phone number.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create a WhatsApp template
Write
Creates a WhatsApp template.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete a contact
Write
Deletes a contact.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete a contact note
Write
Deletes one note in the current tenant by note ID and returns its snapshot before deletion.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete a template (all languages)
Write
Deletes WhatsApp templates by name.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete a template in one language
Write
Deletes a WhatsApp template by name and language.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete a WhatsApp group
Write
Deletes a WhatsApp group.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
A repeated request may repeat the external action. Review the previous result before retrying a write.
Edit a template
Write
Edits a WhatsApp template by name and language.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
A repeated request may repeat the external action. Review the previous result before retrying a write.
Get a contact
Read
Retrieves a contact.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
Get a customer's opt-out on a channel
Read
Retrieves the unsubscriber for the specified customer and channel.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
Get a phone number's business profile
Read
Retrieves a WhatsApp business phone number's profile.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
Get a WhatsApp Business Account
Read
Retrieves a WABA you've registered.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
Get a WhatsApp Flow
Read
Retrieves a WhatsApp Flow's details.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
Get a WhatsApp group
Read
Retrieves a WhatsApp group.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
Get a WhatsApp group message
Read
Retrieves one outbound group message and all records in its fixed recipient snapshot.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
Get a WhatsApp message
Read
Retrieves a WhatsApp message you've previously sent.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
Get a WhatsApp phone number
Read
Retrieves a WhatsApp business phone number you've registered.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
Get a WhatsApp template
Read
Retrieves a WhatsApp template by name and language.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
Get balance
Read
Retrieves the current account balance.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
Get template analytics
Read
Returns daily YCloud message metrics and, when available, Meta Template Insights for one WhatsApp template.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
List a customer's opt-outs
Read
Returns all unsubscribers for the specified customer.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
List blocked WhatsApp users
Read
Lists blocked users for the specified WhatsApp business phone number.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
List contact attributes
Read
Returns a list of all available contact attributes and their configurations.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
List contact notes
Read
Returns all notes for a contact, ordered by creation time descending.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
List contacts
Read
Returns a paginated list of contacts.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
List opt-outs
Read
Returns a paginated list of unsubscribers.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
List WhatsApp Business Accounts
Read
Returns a paginated list of WhatsApp business accounts you've registered.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
List WhatsApp Flows
Read
Returns a list of WhatsApp Flows under a WhatsApp Business Account (WABA).
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
List WhatsApp groups
Read
Returns a cursor-paginated list of active WhatsApp groups.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
List WhatsApp phone numbers
Read
Returns a paginated list of WhatsApp business phone numbers you've registered.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
List WhatsApp templates
Read
Returns a paginated list of WhatsApp templates you've previously created.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
Mark an inbound message as read
Write
When you receive an inbound message from webhooks, you can use this endpoint to mark the message as read.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
A repeated request may repeat the external action. Review the previous result before retrying a write.
Mark read and show a typing indicator
Write
Marks an inbound message as read and displays a typing indicator so the WhatsApp user knows you are preparing a response.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
A repeated request may repeat the external action. Review the previous result before retrying a write.
Record an opt-out
Write
Creates an unsubscriber.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
A repeated request may repeat the external action. Review the previous result before retrying a write.
Send a WhatsApp message
Write
Enqueues an outbound WhatsApp message for sending.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
A repeated request may repeat the external action. Review the previous result before retrying a write.
Unblock WhatsApp users
Write
Removes users from the blocklist so they can send messages to the specified WhatsApp business phone number again.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update a contact
Write
Updates a contact.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update a contact note
Write
Updates one note in the current tenant by note ID and returns the updated note.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update a phone number's business profile
Write
Updates a WhatsApp business phone number profile.
Permissions and limits
Account permissions
A YCloud API key, and a WhatsApp Business Account with a registered phone number for sends
A repeated request may repeat the external action. Review the previous result before retrying a write.
SETUP
Start with a controlled test.
01Connect the intended account
Use the account and permissions required for your process. Review the connection check before configuring a workflow action.
02Review inputs and access
Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.
03Confirm the result
Inspect step outputs and confirm the result in YCloud WhatsApp. A saved workflow is not a completed provider action.
Messaging ยท CONNECTION
