Messaging · CONNECTIONSend WhatsApp and other channel messages through WOZTELL, hand members to chatbot nodes, and read or tag members and their conversation history.
Explore 8 workflow actions for WOZTELL, including account permissions and operation limits.
Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.
Adds tags to a member.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Reads a member's chats (who sent each, the message event, platform and delivery times), newest pages by cursor, optionally between two epoch times.
Reads one member by member ID, or by external ID within a channel: name, email, platform, locale, tags and meta.
Lists members whose tags match (IN) or do not match (NIN), optionally in one channel, with cursor paging.
Moves a member to a node of a chatbot tree and runs its pre-action, response and post-action, with optional meta the node can read.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Removes tags from a member.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Sends one or more messages (text, image, buttons, templates; whatever the channel's integration supports) from the chatbot to a member.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Sends an approved WhatsApp message template to a member or phone number (needed outside the 24-hour window).
A repeated request may repeat the external action. Review the previous result before retrying a write.
Use the account and permissions required for your process. Review the connection check before configuring a workflow action.
Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.
Inspect step outputs and confirm the result in WOZTELL. A saved workflow is not a completed provider action.
