Send WhatsApp text messages and read recent messages through your WASync connections.
Explore 7 workflow actions for WASync, including account permissions and operation limits.
4 read actions3 write actions
WORKFLOW ACTIONS
What you can configure.
Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.
Get connection status
Read
Returns the current status and metadata of a single connection.
Permissions and limits
Account permissions
A WASync API key (wsk_live_) with whatsapp.read, whatsapp.send and, for restarts, whatsapp.manage, and a connection with the API add-on
List authorized connections
Read
Returns the WhatsApp connections this access token may use.
Permissions and limits
Account permissions
A WASync API key (wsk_live_) with whatsapp.read, whatsapp.send and, for restarts, whatsapp.manage, and a connection with the API add-on
List recent messages
Read
Returns recent messages (newest first) scoped to the token's connections.
Permissions and limits
Account permissions
A WASync API key (wsk_live_) with whatsapp.read, whatsapp.send and, for restarts, whatsapp.manage, and a connection with the API add-on
Mark inbound messages as read (blue ticks)
Write
Sends a WhatsApp read receipt so the customer sees the blue ticks on the messages they sent you.
Permissions and limits
Account permissions
A WASync API key (wsk_live_) with whatsapp.read, whatsapp.send and, for restarts, whatsapp.manage, and a connection with the API add-on
A repeated request may repeat the external action. Review the previous result before retrying a write.
Restart a connection session
Write
Restarts the WhatsApp adapter session without deleting the connection record.
Permissions and limits
Account permissions
A WASync API key (wsk_live_) with whatsapp.read, whatsapp.send and, for restarts, whatsapp.manage, and a connection with the API add-on
A repeated request may repeat the external action. Review the previous result before retrying a write.
Send a WhatsApp text message
Write
Sends a WhatsApp text message from one of your connections.
Permissions and limits
Account permissions
A WASync API key (wsk_live_) with whatsapp.read, whatsapp.send and, for restarts, whatsapp.manage, and a connection with the API add-on
A repeated request may repeat the external action. Review the previous result before retrying a write.
Slot quota and connection health
Read
Answers "can I onboard another connection right now?" before you take the order.
Permissions and limits
Account permissions
A WASync API key (wsk_live_) with whatsapp.read, whatsapp.send and, for restarts, whatsapp.manage, and a connection with the API add-on
SETUP
Start with a controlled test.
01Connect the intended account
Use the account and permissions required for your process. Review the connection check before configuring a workflow action.
02Review inputs and access
Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.
03Confirm the result
Inspect step outputs and confirm the result in WASync. A saved workflow is not a completed provider action.