Messaging ยท CONNECTIONSend SMS, WhatsApp and RCS messages and manage contacts, templates and calls with Sent.
Explore 40 workflow actions for Sent, including account permissions and operation limits.
Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.
Dials one of your app users or a phone number into a call that is in a conference room, and answers with the participant's own call record.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Calls off a message you scheduled with scheduledat, before it is released for sending.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Creates a new contact by phone number and associates it with the authenticated customer.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Creates a sender profile under your organization.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Deletes one of your sender profiles and returns 204.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Deletes a template by ID.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Retrieves one of your calls by id: the parties, the owning number, the current status with its failure reason, duration, price, recording availability, and a timeline of when the call entered each.
Reads one of your sender profiles.
Returns the account associated with the provided API key.
Call this first.
Retrieves a specific contact by their unique identifier.
Retrieves a paginated list of contacts for the authenticated customer.
Retrieves the activity log for a specific message.
Retrieves the current status and details of a message by ID.
Returns aggregate message counts, time bounds, channels used, and per-channel success/fail scores (each as a percentage 0-100 of messages on that channel) for one of your contacts.
Reads one market you send in , its sender, where that sender stands, and everything its compliance holds.
Reads one of your voice numbers, active or inactive: its status, whether it is the default line for calls placed from your app, and its callback URL.
Retrieves detailed information about a phone number including carrier, line type, porting status, and VoIP detection.
Retrieves a specific template by its ID.
Retrieves a paginated list of message templates for the authenticated customer.
Retrieves detailed information about a specific user in an organization or profile.
Every market you send SMS in, your WhatsApp account, your RCS agent and the numbers you carry phone calls on , with each one's status, and what each market has supplied.
Ends one of your live calls.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Returns pre-signed links to the recordings of one of your calls, each valid until its urlexpiresat.
Retrieves a paginated list of your calls, most recent first.
Retrieves a paginated list of the authenticated customer's messages across all conversations, ordered by created date (most recent first).
Retrieves a paginated list of the messages in a single conversation (scoped to the authenticated customer), ordered by created date (most recent first).
Lists the sender profiles under your organization, newest first, paginated with page and pagesize.
Lists who is in the conference room one of your live calls is in: each participant's own call id, who they are, whether the room mutes them, and how long they have been connected.
Retrieves all users who have access to the organization or profile identified by the API key, including their roles and status.
Every market you send SMS in, each with its sender, where that sender stands, and what its compliance holds.
Every number you turned phone calls on for, active or inactive, oldest first.
Removes one participant from the conference room a live call is in, named by the participant's own call id from the participants list.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Removes every participant from the conference room a live call is in, the call itself included.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Sends a message to one or more recipients using a template.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Starts or stops recording one of your live calls.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Updates a contact's default channel and/or opt-out status.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Mutes or unmutes one participant of the conference room a live call is in, named by the participant's own call id from the participants list: send muted true to silence them, muted false to let them.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Changes a profile's own attributes: name, shortname, description and notifications (who is emailed about the profile's events , ORGANIZATION, SENDERPROFILE, or ORGANIZATIONANDSENDERPROFILE).
A repeated request may repeat the external action. Review the previous result before retrying a write.
Updates an existing template's name, category, language, definition, or submits it for review.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Use the account and permissions required for your process. Review the connection check before configuring a workflow action.
Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.
Inspect step outputs and confirm the result in Sent. A saved workflow is not a completed provider action.
