Alerting & Incidents · CONNECTIONTrigger incidents and on-call rotations.
Explore 10 workflow actions for PagerDuty, including account permissions and operation limits.
Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.
Add a note to an incident as an account user.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create an incident on an explicit PagerDuty service using an account user's identity.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Read a PagerDuty incident, including its current status, service and assignments.
Read one log entry, optionally with its incident, service, channel and teams.
Read one user, optionally with contact methods, notification rules and teams.
Read every note on an incident.
Read PagerDuty incidents with status, service and date filters, retaining the provider's pagination metadata.
Pagination: offset. Check the result for additional pages; a single action may not return every record.
Read one page of the account's log entries, optionally within a date range or for teams.
Pagination: offset. Check the result for additional pages; a single action may not return every record.
Read accessible PagerDuty services and their provider pagination metadata.
Pagination: offset. Check the result for additional pages; a single action may not return every record.
Acknowledge, resolve or reopen an incident, or change its title or urgency.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Use the account and permissions required for your process. Review the connection check before configuring a workflow action.
Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.
Inspect step outputs and confirm the result in PagerDuty. A saved workflow is not a completed provider action.
