Messaging ยท CONNECTIONSend and draft messages, post to conversations, manage conversations, contacts, responses, labels, teams and tasks, and add webhooks in Missive.
Explore 42 workflow actions for Missive, including account permissions and operation limits.
Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.
Start an analytics report for a period; read it a few seconds later with Get analytics report.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create a contact in a contact book.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Add an incoming message to a custom channel.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create an email, SMS, WhatsApp or chat draft, send it now, or schedule it; new or in an existing conversation.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Add a post to a new or existing conversation, optionally closing, moving, assigning or labeling it.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create an organization or personal canned response.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create a shared label in an organization.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create a standalone task for a team or assignees, or a subtask in a conversation.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create a team; the token must belong to an admin or owner.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Send new incoming messages or comments to a URL; Missive makes a rule with a webhook action.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete a draft.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete a post.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete a canned response.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete a webhook and its rule.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Find messages with an email Message-ID header.
Read a finished report; Missive answers 404 until it is ready, and 60 seconds after it finishes.
Read a contact.
Read a conversation; a merged one answers with its new ID.
Read a message's headers, body and attachments.
Read a canned response.
Read a task with its assignees and team.
List the contact books you can access.
List a contact book's groups or organizations.
List or search a contact book's contacts, or those changed since a time.
List a conversation's comments, newest first.
List a conversation's drafts, newest first.
List a conversation's messages, newest first.
List a conversation's posts, newest first.
List conversations in one mailbox, label or team inbox, newest activity first, optionally by contact email, domain or organization.
List your organizations.
List canned responses.
List shared labels.
List tasks by organization, team, assignee, state, type, conversation or due date, latest activity first.
List teams.
List users in your organizations.
Merge a conversation into another one.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Change a contact; infos and memberships, when given, replace the existing ones.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Close, reopen, move, assign, label, recolor or rename a conversation without a post.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Change a canned response.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Rename, recolor, move or reshare a shared label.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Change a task's title, description, state, assignees, team or due date.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Change a team's name, members or behavior; the token must belong to an admin or owner.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Use the account and permissions required for your process. Review the connection check before configuring a workflow action.
Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.
Inspect step outputs and confirm the result in Missive. A saved workflow is not a completed provider action.
