Messaging ยท CONNECTIONRun Famulor AI phone assistants: start calls, manage campaigns, leads, contacts, knowledge and bookings, read conversation history and send SMS.
Explore 84 workflow actions for Famulor, including account permissions and operation limits.
Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.
Adds one lead (body = a single lead object; data in the response is the created lead) or many (body = an array of lead objects, max 1000; data is the array of created leads and.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Records a marketing opt-out for a contact identified by contact ID, phone, or email.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Assign leads to a campaign from a saved segment (segment_id) OR explicit lead_ids; provide exactly one.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Cancel a confirmed booking.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Cancels a pending or dialing callback so it will not be dialed.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Creates an assistant.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create an unassigned Audience contact, or merge user-defined tags and missing identity fields into an existing contact with the same phone or email.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Book a free start time of an event type for an invitee.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Places an outbound call: the assistant must be active and needs an outbound-capable phone number (assigned to it, or passed via phone_number_id).
A repeated request may repeat the external action. Review the previous result before retrying a write.
Creates a campaign in status draft.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Creates an empty knowledge base.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Creates human-approved FAQ knowledge and indexes it immediately.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Save a lead filter as a reusable segment.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Deletes the assistant permanently.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Deletes the campaign.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Deletes the knowledge base including all its documents and chunks.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Deletes one knowledge-base document together with its indexed chunks and its stored original file.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete an FAQ entry.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Removes the lead from campaign execution while retaining the Audience contact, calls, and completed campaign history.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete a segment.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Required scope: assistants:read (keys without scope restrictions have full access).
List assigned central tools.
Returns the custom variable definitions of an assistant plus the inbound variable webhook URL.
One automation run with its step log: every executed step's action, status, input (the step's configuration as saved, before templates are filled in), output, error and timing.
Minutes and credits balance of the API key's workspace plus a summary of its active plan.
Read a single booking.
Read a single event type.
Call details including the transcript, the AI summary, provider-neutral failure guidance, the chronological event log, and a signed recording_url (valid 1 hour) if a recording.
Campaign details including total_leads.
Progress and performance aggregates for a campaign: total and completed leads, calls made, total call duration, and delivery attempts by outcome.
Returns every inbound and outbound turn in the email thread in chronological order, including stable thread and immediate-parent IDs, full plain-text bodies, reply.
Required scope: knowledge:read (keys without scope restrictions have full access).
Get an FAQ entry.
Returns editable contact data and user-managed custom_fields plus a separate read-only system_variables object.
Self-inspection of the calling API key: key metadata, workspace (tenant), active plan, effective limits, feature toggles, and Assistant engine-mode availability (-1 = unlimited.
Returns up to 500 messages in chronological order with full text, attachment metadata, available voice-note transcripts, short image descriptions, and media links valid for one.
Required scope: phone_numbers:read (keys without scope restrictions have full access).
Read a single segment.
Read a single reusable tool.
Current customer credit rates for the credential workspace, including fixed charges, token-based AI usage and variable charges.
Required scope: assistants:read.
Paginated list of assistants in your workspace, newest first.
List the manually manageable channel profiles linked to one Audience contact.
List contacts across all campaigns with channel and tenant-scoped Call QA filters.
Runs of one automation, newest first: status, trigger event, error, timing and credits.
Returns native workspace automations plus platform entitlement/run allowance.
List the event types of the native booking engine.
List the free start times of one active event type for a date range (at most 28 days; dates default to the workspace time zone).
List bookings of the native booking engine.
Calls in your workspace, newest first by creation time unless sort=updated_at is set.
Lists primary and follow-up delivery attempts.
Required scope: campaigns:read (keys without scope restrictions have full access).
Calls and assistant email conversations in your workspace, globally sorted by latest activity.
Lists the documents of one knowledge base, newest first: uploaded files, raw text, file URLs, single web pages, crawled website pages and cloud drive files.
Lists approved FAQ entries or the human-review knowledge-gap inbox.
Required scope: knowledge:read (keys without scope restrictions have full access).
The platform's assistant language catalog (ISO 639-1 or ISO 639-3 codes with English labels), managed by the platform admin.
Leads of a campaign, newest first.
Requires the active workspace AI Safety & Control entitlement in addition to assistants:read.
Phone numbers of your workspace, newest first.
Callbacks booked by the Schedule callback tool across voice, chat/messaging, and email.
Leads currently matching the segment's saved filters, newest first, paginated.
List all segments (saved, dynamic lead filters) of the workspace.
Lists active marketing suppressions across voice, SMS, email, and supported messaging channels.
List the central API, MCP, and built-in Tool Registry.
Workspace balance ledger, newest first.
Lists system variables, workspace lead attributes, and assistant variables available for campaign and WhatsApp template mappings.
Complete paginated voice library for the active workspace.
List HSM templates for the workspace.
Finds confirmed future bookings of the workspace by invitee identity - the same identity check assistants use before rescheduling or cancelling.
Revokes one active suppression and appends an opt-in audit event; compliance history is not erased.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Send a human reply to an email or messaging conversation and pause AI replies.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Moves a confirmed booking to a new start time.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Search document excerpts and exact table values with original cells and sources.
Send an outbound SMS from a workspace phone number that has outbound SMS enabled (platform marketplace or Twilio BYOC).
A repeated request may repeat the external action. Review the previous result before retrying a write.
Sets the campaign to running and triggers the first dialer wave immediately; subsequent waves run on a schedule.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Pauses a running campaign (status paused).
A repeated request may repeat the external action. Review the previous result before retrying a write.
Manually start a run for the automation.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Partial update - only the provided fields change.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Replaces the custom variable definitions, contact-field access mode, and/or the inbound variable webhook URL.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Updates name, assistant and/or dialer settings.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Approval requires an answer and publishes it to retrieval.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Updates name, phone, email, tags, or user-managed custom fields.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Partial update - only the provided fields change.
A repeated request may repeat the external action. Review the previous result before retrying a write.
Use the account and permissions required for your process. Review the connection check before configuring a workflow action.
Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.
Inspect step outputs and confirm the result in Famulor. A saved workflow is not a completed provider action.
