Consult, search, create and update efficy Enterprise CRM records, run saved queries, manage links and send efficy notifications.
Explore 17 workflow actions for efficy Enterprise CRM, including account permissions and operation limits.
9 read actions8 write actions
WORKFLOW ACTIONS
What you can configure.
Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.
Add link
Write
Link two records without an edit context.
Permissions and limits
Account permissions
An efficy API key with the json API whitelisted, for a user with rights on the entities used
A repeated request may repeat the external action. Review the previous result before retrying a write.
Consult record
Read
Get all fields of one record, including the text of lookup and multi-value fields (R_ fields). Blob content is not included.
Permissions and limits
Account permissions
An efficy API key with the json API whitelisted, for a user with rights on the entities used
Create linked record
Write
Create a record linked to an existing record, like a new contact in a company. Set relation fields (like JOBTITLE) afterwards with Update relation fields.
Permissions and limits
Account permissions
An efficy API key with the json API whitelisted, for a user with rights on the entities used
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create record
Write
Create a record with its field values, committed at once.
Permissions and limits
Account permissions
An efficy API key with the json API whitelisted, for a user with rights on the entities used
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete link
Write
Remove the link between two records.
Permissions and limits
Account permissions
An efficy API key with the json API whitelisted, for a user with rights on the entities used
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete records
Write
Delete one or more records of an entity.
Permissions and limits
Account permissions
An efficy API key with the json API whitelisted, for a user with rights on the entities used
A repeated request may repeat the external action. Review the previous result before retrying a write.
Find records by field values
Read
Find the records whose fields exactly match the given values.
Permissions and limits
Account permissions
An efficy API key with the json API whitelisted, for a user with rights on the entities used
Get current user
Read
Get the full name, user code and key of the user the API key belongs to.
Permissions and limits
Account permissions
An efficy API key with the json API whitelisted, for a user with rights on the entities used
Get field metadata
Read
Get the fields of an entity table, or of its relation table with a detail.
Permissions and limits
Account permissions
An efficy API key with the json API whitelisted, for a user with rights on the entities used
Get lookup values
Read
List the values of a lookup field, each with its text and key.
Permissions and limits
Account permissions
An efficy API key with the json API whitelisted, for a user with rights on the entities used
Get record details
Read
Get the related records of one kind (a detail, like Comp or Cont) of a record.
Permissions and limits
Account permissions
An efficy API key with the json API whitelisted, for a user with rights on the entities used
Get required fields
Read
List the required fields of an entity.
Permissions and limits
Account permissions
An efficy API key with the json API whitelisted, for a user with rights on the entities used
Run saved query
Read
Run a saved efficy query by its key (or master and detail keys) with its parameters.
Permissions and limits
Account permissions
An efficy API key with the json API whitelisted, for a user with rights on the entities used
Search records
Read
Search an entity with one of its search methods (like CONTACTS.EMAIL1) and a value.
Permissions and limits
Account permissions
An efficy API key with the json API whitelisted, for a user with rights on the entities used
Send notification
Write
Add a notification about a record to the efficy notification feed of users or groups.
Permissions and limits
Account permissions
An efficy API key with the json API whitelisted, for a user with rights on the entities used
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update record
Write
Change field values of a record, committed at once.
Permissions and limits
Account permissions
An efficy API key with the json API whitelisted, for a user with rights on the entities used
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update relation fields
Write
Set relation fields (like JOBTITLE) on the relation between a record and a related record, creating the relation when it is missing.
Permissions and limits
Account permissions
An efficy API key with the json API whitelisted, for a user with rights on the entities used
A repeated request may repeat the external action. Review the previous result before retrying a write.
SETUP
Start with a controlled test.
01Connect the intended account
Use the account and permissions required for your process. Review the connection check before configuring a workflow action.
02Review inputs and access
Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.
03Confirm the result
Inspect step outputs and confirm the result in efficy Enterprise CRM. A saved workflow is not a completed provider action.