Place DialNexa AI agent calls, manage agents, knowledge bases, batch calls and workflows, and read calls, phone numbers and the voice and model catalog.
Explore 56 workflow actions for DialNexa, including account permissions and operation limits.
42 read actions14 write actions
WORKFLOW ACTIONS
What you can configure.
Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.
Attach agent phone number
Write
Links a workspace phone number to an agent for inbound or outbound calls.
Permissions and limits
Account permissions
A DialNexa API key
A repeated request may repeat the external action. Review the previous result before retrying a write.
Change batch call phone number
Write
Changes the From number for a draft, scheduled, or paused batch to another outbound number linked to its agent.
Permissions and limits
Account permissions
A DialNexa API key
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create agent
Write
Creates an agent with its first draft version.
Permissions and limits
Account permissions
A DialNexa API key
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create call
Write
Schedules a single outbound call.
Permissions and limits
Account permissions
A DialNexa API key
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create knowledge base
Write
Creates an empty knowledge base that can be populated and attached to agent versions.
Permissions and limits
Account permissions
A DialNexa API key
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete agent
Write
Deletes an agent and all its versions.
Permissions and limits
Account permissions
A DialNexa API key
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete knowledge base
Write
Deletes a knowledge base.
Permissions and limits
Account permissions
A DialNexa API key
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete phone number
Write
Deletes a workspace phone number, releases its provider rental or SIP connection, unlinks it from its agents, and prevents future DialNexa routing.
Permissions and limits
Account permissions
A DialNexa API key
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete workflow lead
Write
Removes one lead from a workflow.
Permissions and limits
Account permissions
A DialNexa API key
A repeated request may repeat the external action. Review the previous result before retrying a write.
Detach agent phone number
Write
Unlinks a phone number from an agent for one direction.
Permissions and limits
Account permissions
A DialNexa API key
A repeated request may repeat the external action. Review the previous result before retrying a write.
Get agent
Read
Returns the agent with all versions.
Permissions and limits
Account permissions
A DialNexa API key
Get agent function descriptions
Read
Returns the descriptions of the version's end_call functions joined by newlines.
Permissions and limits
Account permissions
A DialNexa API key
Get agent phone number history
Read
Returns every link between the agent and a phone number, newest first, with when each link started and ended and why it ended.
Permissions and limits
Account permissions
A DialNexa API key
Get agent transfer variables
Read
Returns required variables and string defaults from the target agent's latest published version.
Permissions and limits
Account permissions
A DialNexa API key
Get agent version
Read
Returns one version of an agent owned by your workspace.
Permissions and limits
Account permissions
A DialNexa API key
Get batch call
Read
Returns the calls created for one batch as a root JSON array, paginated with page and limit unless export=true.
Permissions and limits
Account permissions
A DialNexa API key
Get call
Read
Returns the current call record: routing, status, timing, end reason, post-call analysis and the recording URL when available.
Permissions and limits
Account permissions
A DialNexa API key
Get knowledge base
Read
Returns one knowledge base owned by the authenticated workspace.
Permissions and limits
Account permissions
A DialNexa API key
Get language
Read
Returns id, code, and name for one language catalog entry.
Permissions and limits
Account permissions
A DialNexa API key
Get llm
Read
Returns one large language model catalog record by ID.
Permissions and limits
Account permissions
A DialNexa API key
Get organization folder
Read
Returns one active organization folder by ID.
Permissions and limits
Account permissions
A DialNexa API key
Get phone number
Read
Returns one workspace phone number and its routing configuration.
Permissions and limits
Account permissions
A DialNexa API key
Get transcriber
Read
Returns one speech-to-text transcriber catalog record by ID.
Permissions and limits
Account permissions
A DialNexa API key
Get voice
Read
Returns one voice catalog record by ID.
Permissions and limits
Account permissions
A DialNexa API key
Get workflow
Read
Returns one workflow and its current lifecycle state.
Permissions and limits
Account permissions
A DialNexa API key
Get workflow lead history
Read
Returns node-by-node execution history for one workflow lead.
Permissions and limits
Account permissions
A DialNexa API key
List agent phone numbers
Read
Lists the inbound and outbound phone numbers linked to an agent.
Permissions and limits
Account permissions
A DialNexa API key
List agent version functions
Read
Returns the functions configured on one version of an agent in your workspace.
Permissions and limits
Account permissions
A DialNexa API key
List agents
Read
Returns every agent in your organization with all versions.
Permissions and limits
Account permissions
A DialNexa API key
List batch calls
Read
Returns a page of batch jobs, newest first by default, as a root JSON array of ID, title, status, and creation time.
Permissions and limits
Account permissions
A DialNexa API key
List calls
Read
Returns calls for the authenticated workspace using the supplied filters, newest records first, as a root JSON array without pagination metadata.
Permissions and limits
Account permissions
A DialNexa API key
List enabled telephony network groups
Read
Returns one combined destination rule per country enabled for the authenticated workspace.
Permissions and limits
Account permissions
A DialNexa API key
List fallback llms
Read
Returns one page of eligible fallback language models.
Permissions and limits
Account permissions
A DialNexa API key
List fallback transcribers
Read
Returns all transcribers eligible for use as a fallback STT provider.
Permissions and limits
Account permissions
A DialNexa API key
List ivr transfer references
Read
Returns published IVR agents in this workspace that transfer to the selected agent.
Permissions and limits
Account permissions
A DialNexa API key
List knowledge base documents
Read
Lists non-deleted documents for the supplied knowledge base with pagination metadata.
Permissions and limits
Account permissions
A DialNexa API key
List knowledge bases
Read
Returns knowledge bases for the authenticated workspace in an items and meta pagination envelope.
Permissions and limits
Account permissions
A DialNexa API key
List languages
Read
Returns the global language catalog as an array of id, code, and name.
Permissions and limits
Account permissions
A DialNexa API key
List llms
Read
Returns one page of the language models available as an agent's primary LLM.
Permissions and limits
Account permissions
A DialNexa API key
List organization folders
Read
Returns active folders for the authenticated organization with optional search and pagination.
Permissions and limits
Account permissions
A DialNexa API key
List phone country rules
Read
Returns the active global country catalog with calling codes, number lengths, and prefixes.
Permissions and limits
Account permissions
A DialNexa API key
List phone numbers
Read
Returns phone numbers owned by the authenticated workspace with pagination metadata.
Permissions and limits
Account permissions
A DialNexa API key
List speech to speech voices
Read
Returns voices that support speech-to-speech mode, along with their compatible languages and LLMs.
Permissions and limits
Account permissions
A DialNexa API key
List stale ivr transfer targets
Read
Returns targets published since this IVR agent was last published.
Permissions and limits
Account permissions
A DialNexa API key
List transcribers
Read
Returns the complete catalog of speech-to-text transcribers available for agents.
Permissions and limits
Account permissions
A DialNexa API key
List voice language options
Read
Lists languages that leave at least one compatible voice alongside all selected languages, scoped to the shared catalog and this workspace imports.
Permissions and limits
Account permissions
A DialNexa API key
List voice languages
Read
Returns the languages supported by one voice.
Permissions and limits
Account permissions
A DialNexa API key
List voices
Read
Returns all available voices with optional filtering by provider, accent, gender, or name.
Permissions and limits
Account permissions
A DialNexa API key
List workflow lead variable keys
Read
Returns the sorted dynamic variable keys carried by the leads currently enrolled in one workflow.
Permissions and limits
Account permissions
A DialNexa API key
List workflow leads
Read
Returns the leads enrolled in one workflow, newest first, with each lead's latest execution status.
Permissions and limits
Account permissions
A DialNexa API key
List workflows
Read
Returns workflows for the authenticated workspace in a data and meta pagination envelope.
Permissions and limits
Account permissions
A DialNexa API key
Update agent
Write
Updates the specified draft version of an agent.
Permissions and limits
Account permissions
A DialNexa API key
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update batch call status
Write
Changes the execution status of a batch call.
Permissions and limits
Account permissions
A DialNexa API key
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update knowledge base
Write
Renames one knowledge base without changing its ID or agent attachments.
Permissions and limits
Account permissions
A DialNexa API key
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update workflow status
Write
Changes a workflow status.
Permissions and limits
Account permissions
A DialNexa API key
A repeated request may repeat the external action. Review the previous result before retrying a write.
Validate api key
Read
Checks a Bearer API key and returns its key and workspace metadata without creating resources or placing calls.
Permissions and limits
Account permissions
A DialNexa API key
SETUP
Start with a controlled test.
01Connect the intended account
Use the account and permissions required for your process. Review the connection check before configuring a workflow action.
02Review inputs and access
Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.
03Confirm the result
Inspect step outputs and confirm the result in DialNexa. A saved workflow is not a completed provider action.