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Dasha + NodeHub

Dasha BlackBox voice agents: schedule and cancel outbound calls, read call history, run text chats and search knowledge bases.

Explore 14 workflow actions for Dasha, including account permissions and operation limits.

9 read actions5 write actions
WORKFLOW ACTIONS

What you can configure.

Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.

Cancel call

Write

Cancel a scheduled call that has not started. Calls in progress cannot be cancelled.

Permissions and limits

Account permissions

  • A Dasha BlackBox API key for the organization

A repeated request may repeat the external action. Review the previous result before retrying a write.

End chat

Write

End a chat session, which runs the agent's post-conversation analysis and completion webhook once.

Permissions and limits

Account permissions

  • A Dasha BlackBox API key for the organization

A repeated request may repeat the external action. Review the previous result before retrying a write.

Get agent

Read

Read one voice agent's configuration.

Permissions and limits

Account permissions

  • A Dasha BlackBox API key for the organization

Get call

Read

Read a call's status, failure, recording ID and inspector link.

Permissions and limits

Account permissions

  • A Dasha BlackBox API key for the organization

Get chat

Read

Read a chat session's full transcript and status.

Permissions and limits

Account permissions

  • A Dasha BlackBox API key for the organization

Get organization

Read

Read the organization ID the API key belongs to.

Permissions and limits

Account permissions

  • A Dasha BlackBox API key for the organization

List agents

Read

List the organization's voice agents with their configuration.

Permissions and limits

Account permissions

  • A Dasha BlackBox API key for the organization

List calls

Read

List completed calls, optionally for an agent and a date range.

Permissions and limits

Account permissions

  • A Dasha BlackBox API key for the organization

List chats

Read

List chat sessions, most recently active first; active ones by default.

Permissions and limits

Account permissions

  • A Dasha BlackBox API key for the organization

List knowledge bases

Read

List the organization's knowledge bases.

Permissions and limits

Account permissions

  • A Dasha BlackBox API key for the organization

Open chat

Write

Open a text chat session with an agent.

Permissions and limits

Account permissions

  • A Dasha BlackBox API key for the organization

A repeated request may repeat the external action. Review the previous result before retrying a write.

Schedule call

Write

Schedule an outbound call from an agent to a phone number or SIP endpoint. The agent places a real call.

Permissions and limits

Account permissions

  • A Dasha BlackBox API key for the organization

A repeated request may repeat the external action. Review the previous result before retrying a write.

Search knowledge bases

Read

Search one or more knowledge bases by name for the passages closest to a query.

Permissions and limits

Account permissions

  • A Dasha BlackBox API key for the organization

Send chat message

Write

Send one user message and receive the agent's reply. A retry with NodeHub's key replays the earlier reply instead of asking the model again.

Permissions and limits

Account permissions

  • A Dasha BlackBox API key for the organization

A repeated request may repeat the external action. Review the previous result before retrying a write.

SETUP

Start with a controlled test.

01Connect the intended account

Use the account and permissions required for your process. Review the connection check before configuring a workflow action.

02Review inputs and access

Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.

03Confirm the result

Inspect step outputs and confirm the result in Dasha. A saved workflow is not a completed provider action.

Follow the workflow quickstart
EXPLORE YOUR STACK

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Dasha integration | NodeHub