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Carbon Voice + NodeHub

Send Carbon Voice messages and voice memos, manage conversations, action items, labels and folders, and search messages.

Explore 56 workflow actions for Carbon Voice, including account permissions and operation limits.

22 read actions34 write actions
WORKFLOW ACTIONS

What you can configure.

Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.

Add a favorite

Write

Add new favorite.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Add a reaction to a message

Write

Add a reaction to a message: a curated reaction id or any unicode emoji.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Add link attachments to a message

Write

Attach one or more links to an existing message.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Add users to a conversation

Write

Add collaborator.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Apply a label to a message

Write

Apply label to message.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Create a conversation

Write

Create a named conversation in a workspace with users.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Create a folder

Write

Create a new Folder.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Create a label

Write

Create label.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Create a playlist

Write

Create playlist.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Create a voice memo from text

Write

Create a voice memo from text in a workspace or folder.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Create an action item

Write

Create an action item in a conversation or folder, optionally assigned and with a due date.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Delete a folder

Write

Delete a folder with its subfolders and messages.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Delete a label

Write

Delete label.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Delete a playlist

Write

Delete playlist.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Delete an action item

Write

Delete Action Item.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Delete an inbox notification

Write

Delete a notification.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Delete messages

Write

Deletes each listed message you created.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Get a conversation

Read

V2 of channel has all collaborators in json_collaborators field.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

Get a folder

Read

Get Folder by ID.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

Get a folder with its messages

Read

Same as GET /folders/{id}/messages, with the messages in the MessageV6 shape and the requesting user's own state.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

Get a label

Read

Get label by ID.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

Get a message

Read

Get a message with its transcript, summary, reactions and labels.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

Get a workspace

Read

Get a workspace by ID (users are not included, use /workspaces/:id/users endpoint).

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

Get an action item

Read

Get action item by id.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

Get an inbox notification

Read

Get one Notification by ID.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

Get messages by IDs

Read

Returns a list of messages (MessageV6) by IDs, in request order.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

Get messages by sequence

Read

Get a conversation's messages in a sequence range.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

List action items

Read

List action items.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

List conversations

Read

List recent conversations with cursor paging.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

List folders

Read

Get all root Folders.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

List inbox notifications

Read

List Inbox Notifications.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

List labels

Read

Get all labels for user.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

List message IDs

Read

List the message IDs in a conversation, filtered by users and status.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

List messages

Read

List messages in a conversation (or all), newest or oldest first, with cursor paging.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

List my action items

Read

Returns action items assigned to the authenticated user or created by them that are currently unassigned (no assigned_to).

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

List playlists

Read

Get user playlists.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

List voice memos

Read

Returns a keyset-paginated page of the user's voice memos (MessageV6) ordered by last_updated_at, optionally narrowed to a workspace or folder (folder_id=null for the ones in no.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

List workspaces

Read

List all workspaces for the logged-in user with pagination.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

Mark all inbox notifications read or unread

Write

Mark all notifications as Read/Unread.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Mark an inbox notification read or unread

Write

Mark a notification as Read/Unread.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Move a folder

Write

Move a Folder into another Folder or into a Workspace.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Move a message to a folder

Write

Same as PATCH /folders/message, returning the moved message as MessageV6.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Open a direct message

Write

Open (or reuse) a direct conversation with one or more users.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Remove a favorite

Write

Delete favorite by ID.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Remove a label from a message

Write

Remove label from message.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Remove a reaction from a message

Write

Remove a reaction from a message: a curated reaction id or any unicode emoji.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Remove a user from a conversation

Write

Remove user from channel.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Rename a folder

Write

Update Folder Name.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Rename a message

Write

Update message name.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Search messages

Read

Search messages by labels, users, tagged users, conversations, dates and heard status.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

Send a message

Write

Post a text message to a conversation (Carbon Voice voices it), optionally as a reply, with tagged users.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Set an action item status

Write

Update action item status.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Update a conversation

Write

Update a channel.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Update a label

Write

Update label.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Update a playlist

Write

Update playlist.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

Update an action item

Write

Update action item.

Permissions and limits

Account permissions

  • A Carbon Voice API key (pxtoken)

A repeated request may repeat the external action. Review the previous result before retrying a write.

SETUP

Start with a controlled test.

01Connect the intended account

Use the account and permissions required for your process. Review the connection check before configuring a workflow action.

02Review inputs and access

Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.

03Confirm the result

Inspect step outputs and confirm the result in Carbon Voice. A saved workflow is not a completed provider action.

Follow the workflow quickstart
EXPLORE YOUR STACK

More in Messaging.

Carbon Voice integration | NodeHub