Ask a Botsonic bot questions, read its conversations and training data, and manage its FAQs and starter questions.
Explore 9 workflow actions for Botsonic, including account permissions and operation limits.
5 read actions4 write actions
WORKFLOW ACTIONS
What you can configure.
Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.
Ask bot
Write
Ask the bot a question in a chat and get its answer, sources and follow-up questions. Each answer uses a message credit.
Permissions and limits
Account permissions
The bot's API token (Business access)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create FAQ
Write
Add a question and answer the bot is trained on.
Permissions and limits
Account permissions
The bot's API token (Business access)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Create starter question
Write
Add a starter question and its answer.
Permissions and limits
Account permissions
The bot's API token (Business access)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Delete FAQ
Write
Delete one FAQ.
Permissions and limits
Account permissions
The bot's API token (Business access)
A repeated request may repeat the external action. Review the previous result before retrying a write.
Get conversation
Read
Read one conversation with its messages.
Permissions and limits
Account permissions
The bot's API token (Business access)
List conversations
Read
Read a page of the bot's conversations, newest first by default.
Permissions and limits
Account permissions
The bot's API token (Business access)
Pagination: page. Check the result for additional pages; a single action may not return every record.
List FAQs
Read
Read a page of the bot's FAQs.
Permissions and limits
Account permissions
The bot's API token (Business access)
Pagination: page. Check the result for additional pages; a single action may not return every record.
List starter questions
Read
Read a page of the bot's starter questions.
Permissions and limits
Account permissions
The bot's API token (Business access)
Pagination: page. Check the result for additional pages; a single action may not return every record.
List training data
Read
Read a page of the bot's training sources and their status.
Permissions and limits
Account permissions
The bot's API token (Business access)
Pagination: page. Check the result for additional pages; a single action may not return every record.
SETUP
Start with a controlled test.
01Connect the intended account
Use the account and permissions required for your process. Review the connection check before configuring a workflow action.
02Review inputs and access
Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.
03Confirm the result
Inspect step outputs and confirm the result in Botsonic. A saved workflow is not a completed provider action.