Start Bot9 chatbot conversations for end users and send their messages.
Explore 2 workflow actions for Bot9, including account permissions and operation limits.
0 read actions2 write actions
WORKFLOW ACTIONS
What you can configure.
Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.
Send message
Write
Send an end user's message in a conversation and return the bot's reply.
Permissions and limits
Account permissions
The Bot9 chatbot's ID
A repeated request may repeat the external action. Review the previous result before retrying a write.
Start conversation
Write
Start a Bot9 conversation for an end user and return its conversation ID.
Permissions and limits
Account permissions
The Bot9 chatbot's ID
A repeated request may repeat the external action. Review the previous result before retrying a write.
SETUP
Start with a controlled test.
01Connect the intended account
Use the account and permissions required for your process. Review the connection check before configuring a workflow action.
02Review inputs and access
Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.
03Confirm the result
Inspect step outputs and confirm the result in Bot9. A saved workflow is not a completed provider action.