Send SMS and MMS, place and control calls, and look up numbers on a Bandwidth account.
Explore 7 workflow actions for Bandwidth, including account permissions and operation limits.
4 read actions3 write actions
WORKFLOW ACTIONS
What you can configure.
Choose an action in the workflow builder, connect an account, and map its inputs. These actions are available in the catalog; your account access and a successful test determine whether they work for your setup.
Create call
Write
Place an outbound call; Bandwidth requests BXML from the answer URL when it is answered.
Permissions and limits
Account permissions
Bandwidth API credentials with Messaging, Voice or Lookup access
A repeated request may repeat the external action. Review the previous result before retrying a write.
Get call
Read
Read a call's state, times and disconnect cause.
Permissions and limits
Account permissions
Bandwidth API credentials with Messaging, Voice or Lookup access
List calls
Read
Read calls by number, start time or disconnect cause.
Permissions and limits
Account permissions
Bandwidth API credentials with Messaging, Voice or Lookup access
List messages
Read
Search message records (text is not stored by Bandwidth) by number, status, direction and date.
Permissions and limits
Account permissions
Bandwidth API credentials with Messaging, Voice or Lookup access
Look up numbers
Read
Look up carrier, line type and status for up to 100 numbers. Each lookup is billed, so it is never retried.
Permissions and limits
Account permissions
Bandwidth API credentials with Messaging, Voice or Lookup access
Send message
Write
Send an SMS or MMS from a Bandwidth number through a messaging application.
Permissions and limits
Account permissions
Bandwidth API credentials with Messaging, Voice or Lookup access
A repeated request may repeat the external action. Review the previous result before retrying a write.
Update call
Write
Hang up an active call, or redirect it to new BXML.
Permissions and limits
Account permissions
Bandwidth API credentials with Messaging, Voice or Lookup access
A repeated request may repeat the external action. Review the previous result before retrying a write.
SETUP
Start with a controlled test.
01Connect the intended account
Use the account and permissions required for your process. Review the connection check before configuring a workflow action.
02Review inputs and access
Select a listed operation and map its required inputs. Use test records and add a human approval before writes that need review.
03Confirm the result
Inspect step outputs and confirm the result in Bandwidth. A saved workflow is not a completed provider action.